Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Accounting, Problem solving
Administrative, Processes
Ad, Project Management
Agile, Proof reading
Apollo, Quality
AS/400, Quality Assurance
Audio, Quality Control
Benefits, Real-time
Budget preparation, Record keeping
Budgets, Research
Business operations, Sabre
C, Sales
Consultant, Selling
Contract negotiations, SolidWorks
Client, Spreadsheets
Customer Service, Strategic planning
Data Migration, Time management
Detail-oriented, Trams
Documentation, Transportation
Event Planning, Travel arrangements
Graphs, Troubleshooting
Human Resources, Upgrades
Letters, Vendor Relations
Director, Worldspan
Managing, Written communication
Market research
Marketing
Materials
Meetings
Access
Excel
Outlook
PowerPoint
Microsoft Project
Windows
Word
Migration
Internet Research
Organizational
Presentations
Education
University of PhoenixPhoenix, AZExpected in ā āBachelor of Science:Management - GPA:
Everest UniversityTampa, FLExpected in ā ā: - GPA:Higher Education Management
Saddleback CollegeMission Viejo, CAExpected in ā āHuman Resources, The Effective Executive Assistant:Project Management - GPA:
Learning Tree UniversityCosta Mesa, CAExpected in ā āCertificate: Project Management
Software Knowledge: Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, Microsoft Project, Access, AS/400, Internet Research, Windows, SolidWorks
Airline Software: Apollo, Sabre, Datas II, Worldspan, System One, Trams Accounting system, Global Distribution System (GDS): - GPA:
Work History
Beacon Roofing Supply, Inc. - Corporate Travel Consultant Herndon, VA, 05/2011 - Current
Process domestic/international travel arrangements for all levels including C-Level, meeting & event planning, group travel, Visa and Passport processing, manage travel profiles, navigate complex Global Distribution System (GDS)
Maintain comprehensive and accurate corporate records, documents and reports, detailed spreadsheets, heavy calendaring, adhere to complex company travel policy
Adept in technology, verbal and written communication, exceptionally organized, time management, strategic planning, resourcefulness, detail-oriented, proactive anticipation of needs, quality assurance, problem solving, initiative, methodically professional.
Capability of being calm under pressure during difficult tasks with tight deadlines while exhibiting extreme proficiency, skills through constant real-time learning.
Quality Control: Reservations, confirmation letters, electronic travel requests in conjunction with Accounting department, Travel Accounting.
Quality Assurance: Proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives.
Abbot Medical Optics/Visiogen Inc - Executive Assistant City, STATE, 08/2010 - 05/2011
Direct support to the Senior Manager of Quality Assurance / Regulatory Affairs.
Also assisted the Director of Regulatory, Quality and Clinical Affairs.
Assistant to the Regulatory, Clinical, and Document Control Departments.
Document Handling: Proof reading, change system, track changes, writing, redlining, digital watermarking, training records, Satellite Device Master Records.
Documentation and Data Control, Quality Assurance Consultant.
Conducted Quality Systems training, in charge of Training Completion Records.
Managed Laboratory Notebook audits with production and operations staff.
Maintained & created departmental reports, and meeting organization.
Prepared detailed presentation materials in accordance to the U.S.
Food and Drug Administration, Quality System regulations, audit preparation, Corrective and Preventative Action (CAPA procedure).
Reconciled expenses, and tracking all time keeping/benefits.
Extreme calendaring, always anticipating future needs and deadlines.
Internal and external department requests follow up.
Managed confidential communications and files, Ad-HOC projects and tasks.
Drafted and edited correspondence, spreadsheets, graphs and presentation material.
Assisted with preparation and maintenance of company budgets and forecasts.
Recorded, transcribed and posted minutes of executive and other meetings.
Prepared, completed and submitted expense reports.
Took initiative on requests and inquiries of detailed administrative nature.
Delivered presentations on business operations, reviewed record count reconciliation for completion of Document Change Orders (DCOs), Satellite Device Master Records.
Final auditor for system wide Agile Data Migration Project, running data cleanup/transformations during migration and archival process.
Meeting, event, and travel planning with Executives and all levels of the organization domestically and internationally for 10,000 employees' company-wide
General Administrative Duties: Expense processing, preparation of reports, budgets, spreadsheets, and presentations, managing multiple schedules/time zones, and interfacing with senior managers
Travel Managing: Responsiveness to heavy and always changing travel demands.
Managing calendars, coordinating International and Domestic travel arrangements.
Performed complex travel using corporate policy while assessing the needs of the traveler, troubleshooting issues (delays, cancellations, etc.).
Maintaining and tracking accurate record keeping of ticket reissues/exchanges and hotel cancellations to ensure proper credits are given back to the company, quality control/quality assurance
Event Planning: Site selection, contract negotiations and review, create and maintain rooming lists, air and transportation logs, catering, audio visual set up, coordination with destination management company for various activities
Business Meetings: Responsible for all aspects of planning, coordinating and executing all activities related to business meetings including hotel selection, budget preparation, transportation, destination services, consisting of 30-800 attendees
Manage Profiles: Create, update, and maintain travel profiles to ensure needs of traveler are met and points/upgrades are provided
Research: Conduct market research to ascertain the need for the use and effectiveness of new programs including cost assessment review for compatibility to the organizationās travel policy
Vendor Relations: Established solid relationships with vendors and organizations
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling cost effective products or services to the client
Customer Service: Delivered services in a way that allowed the customer to access them in the most efficient, and cost effective manner.
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School Attended
University of Phoenix
Everest University
Saddleback College
Learning Tree University
Job Titles Held:
Corporate Travel Consultant
Executive Assistant
Corporate Meeting & Travel Coordinator
Degrees
Bachelor of Science
Human Resources, The Effective Executive Assistant
Certificate: Project Management
Software Knowledge: Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, Microsoft Project, Access, AS/400, Internet Research, Windows, SolidWorks
Airline Software: Apollo, Sabre, Datas II, Worldspan, System One, Trams Accounting system, Global Distribution System (GDS)
