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Corporate Operations Technology Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Project Manager ready to bring 30+ years of experience in the package-freight and logistics industry. Excels in process reengineering, quality and operational improvement, and application usability. Managed several large and impactful operations technology projects. Skilled at end user development to identify areas for process improvement to simply jobs. Successful at motivating teams to meet demanding timelines. Driven to provide applications that meet or exceed customer expectations, enabling them to work more efficiently to reduce operating costs and improve customer service.

Skills
  • Project Life Cycle
  • Deployment planning and execution
  • Business process re-engineering
  • Establishing Business and Functional Requirements
  • ROI analysis
  • End-user training
  • Agile development
  • Logistics
  • Mobile Technology
  • Routing and Scheduling
  • Load Planning
Work History
Corporate Operations Technology Manager, 04/2011 to Current
Drum Associates Secaucus, NJ,
  • Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Utilized to work with most help needed operations to improve on processes and simplify jobs.
  • Responsible for business requirements, defined project scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Led End user team to develop state of the art Inbound City planning tools. Worked closely with outside vendor and other engineers to develop user interface requirements and routing algorithms.
  • Created implementation plans and training material.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Corporate Industrial Engineering Manager, 09/1995 to 04/2009
Nutrien Ltd. Breckenridge, MI,
  • Delivered enterprise projects to pre-determined budget, maintaining time parameters and quality standards.
  • Improved end user applications adding new features, enhancing usability and simplifying jobs.
  • Hand Held design - worked with outside vendor to manufacture, deploy, and support hardware. 3rd and 4th generation
  • Developed software requirements for driver hand held and dispatcher applications
  • Responsible for user testing, deployment planning, and training.
  • Developed Point Address Geocoding algorithms
  • 3 US and European Patents
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Investigated and addressed end user system issues to enhance usability and improve functionality.
  • Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.
End User Developer, 01/1990 to 08/1995
United Parcel Service City, STATE,
  • Conducted research for 1st generation in vehicle monitoring system.
  • Developed first yard Control system for jockeys (shifters). Monitor mounted in vehicle connected to yard control system.
  • Develop state of the art onboard system for LineHaul drivers.
  • Trained mechanics to install sensors
  • Incorporated time card, data collected from the vehicle bus.
  • Research utilizing GPS for navigation
  • Worked on 2nd generation hand held device for small package.
Operations, 08/1984 to 12/1989
United Parcel Service City, STATE,
  • Hub employee - Unload, load, sort, pick off.
  • PT Supervisor running yard control. Manage 15 jockeys while working with drivers arriving and departing they yard
  • Drove Package car.
  • FT supervisor in Line Haul managing 50 drivers, jockeys. Worked rails and airport schedules.
  • On road supervisor. Trained drivers to drive UPS package and semi trucks.
Education
Bachelor of Science: Electrical Engineering, Expected in
to
DeVry University - Phoenix, AZ,
GPA:
Accomplishments

Managed Development of address geocoding

- Several patents in the GPS space related to point address geocoding

Managed and help developed State of the Art Freight Delivery Planning tools

Worked on several generations of hand held devices

Coaching Baseball and Football

Head coach elementary football for 5 years. This is the first exposure these kids have to organized tackle football. Our goal is to provide the safest and enjoyable experience. We have to focus on fundamentals and teamwork, but we do have a lot of fun. Using a variety of drills and games I like to keep practices moving with kids engaged at all times.

I was baseball head coach for 4 years, and now I assist. Focus on developing fundamentals and having fun.

Additional Information

Married for 19 years to Sherri. We have two boys Bryce 14 and Jacob 12

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Resume Overview

School Attended
  • DeVry University
Job Titles Held:
  • Corporate Operations Technology Manager
  • Corporate Industrial Engineering Manager
  • End User Developer
  • Operations
Degrees
  • Bachelor of Science

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