Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
My objective is to obtain a full time position with a progressive company that will enable me to utilize my existing skills to further benefit the organization.
Skills
  • Computer Literate 
  • Conflict resolution techniques
  • Marketing savvy
  • Excels in Customer Service and Relations
  • Management of remote employees
  • Skilled multi-tasker
  • Strong networking skills 
  • Scheduling
  • Deadline-orientied
  • Fast learner
  • Personable
  • Decisive
  • Goal -Oriented 
  • Accuracy and punctuality
  • Planning and Organizing
Education and Training
, Expected in 08/09 Ft. Gordon, GA 25U Signal Support Systems Specialist Course (684 hours) : - GPA :
Virginia College Pensacola, FL Expected in 01/01 Medical Assisting Program : - GPA :
Virginia College Pensacola, FL Expected in 2001 Certified Medical Assistant : General Studies - GPA :
, Expected in 2010 Certificate of Completion BCT (basic combat training); Ft. Jackson, SC National Defense Service Medal ARMY Service Ribbon Certificate of Achievement Tactical FTX; Ft. Gordon, GA Certificate of Completion Signal Support Systems Specialist; Ft. Gordon, GA : - GPA :
  • Certificate of Completion BCT (basic combat training)Ft. Jackson, SC
  • National Defense Service Medal ARMY Service Ribbon Certificate of Achievement Tactical FTX; Ft. Gordon, GA
  • Certificate of Completion Signal Support Systems Specialist; Ft. Gordon, GA
Experience
Metro Self Storage - Corporate Manager
Naperville, IL, 07/2014 - 04/2015
  • Managed 8 commercial properties
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
  • Oversaw budgeting process for assigned properties
  • Created staff schedules in response to tenant and facility needs
  • Managed all day-to-day activities involving tenants, subcontractors and property management
  • Conducted inventories of and delivered building supplies
  • Maintained accurate and updated websites and printed materials
  • Compiled and conveyed all operational and financial data to the owners
  • Worked with the owners to identify, develop and achieve facility goals and objectives
  • Developed, implemented and monitored programs to maximize customer satisfaction
  • Improved service quality and increased sales by developing a strong knowledge of company's products and services
  • Interviewed, hired and trained new quality team members
  • Provided detailed monthly reports and updates to senior management/owners
  • Effectively communicated with team members to maintain clearly defined expectations
  • Resolved customer questions, issues and complaints
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction
  • Developed rapport with the customer base by handling difficult issues with professionalism
Jena Choctaw Pines Casino - Resident Property Manager
Dry Prong, LA, 05/2012 - 07/2014
  • Managed several commercial properties.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Conducted facility tours for potential tenants and answered any questions
  • Collected and kept careful records of rental payments
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
  • Maintained excellent customer relationships
  • Monitored and documented all income, including delinquencies
  • Handled customer complaints personally to verify they were properly handled
  • Monitored common areas for cleanliness and safety
  • Compiled and conveyed all operational and financial data to the regional manager
  • Worked with the owners to identify, develop and achieve community goals and objectives
  • Created and updated marketing materials for properties
  • Disbursed petty cash on an as-needed basis to property personnel
  • Maintained tenant relations with regular tenant visits and phone calls
ARMY Reserves - U/Signal Support System Specialist
City, STATE, 10/2008 - 10/2016
  • Installed, maintained, supervised, employed, troubleshot, and assisted users with battlefield signal support systems and terminal devices
  • Installed, operated, and maintained designated radio and data distribution systems
  • Maintained selected electronic devices
  • Performed signal support functions, to include providing technical assistance and training for owners and operated automation and communication equipment
  • Prepared maintenance and supply requests for unit level signal support
  • Operated and performed PMCS (preventative maintenance checks and service) on assigned vehicles and power generators
Home Care Solutions - CMA/HHA
City, STATE, 09/2009 - 07/2010
  • Read and recorded temperature, pulse and respiration
  • Completed and submitted clinical documentation in accordance with agency guidelines
  • Provided transportation, assistance and companionship to clients. 
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment
  • Provided personal nursing care in pre- and post-operative situations
  • Tended to patients with chronic illnesses
  • Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion
  • Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
  • Documented resident records on daily flow sheets
  • Provided patients and families with emotional support
  • Exhibited compassionate care and communication with regard to issues of death and dying
  • Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided
  • Specialized care in the area of Alzheimer's clients
R&L Enterprises - General Manager
City, STATE, 04/2006 - 04/2008
  • Managing a staff of 30 or more employees and at least 4 other assistant mangers.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. 
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and maintained exceptional customer service standards.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Carefully prepared weekly payroll to keep up with projected revenue for the week.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Regularly updated computer systems with new pricing and daily food specials.
  • Counseled and disciplined staff when necessary.
  • Consistently obtained highest rating from the county health department.


Southern Orthopedics And Sports Medicine - Appointment Specialist/C.M.A/Surgery Scheduler
City, STATE, 12/2003 - 09/2004
  • answering multi-line phone system
  • scheduling, cancelling and rescheduling patient appointment and in/out patient surgeries
  • screening and routing call to the appropriate departments
  • Assist clinical department with post-op appointments to include suture removal, cast removal, patient questions, medication refills, and insurance authorizations.


Skills
Advanced Customer Service and Relations, Multi-Task Management, Computer Proficient, Local Store Marketing, Strong Communication Skills, Excellent Written and Verbal Skills,

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Resume Overview

School Attended

  • Virginia College
  • Virginia College

Job Titles Held:

  • Corporate Manager
  • Resident Property Manager
  • U/Signal Support System Specialist
  • CMA/HHA
  • General Manager
  • Appointment Specialist/C.M.A/Surgery Scheduler

Degrees

  • Ft. Gordon, GA 25U Signal Support Systems Specialist Course (684 hours)
  • Medical Assisting Program
  • Certified Medical Assistant
  • Certificate of Completion BCT (basic combat training); Ft. Jackson, SC National Defense Service Medal ARMY Service Ribbon Certificate of Achievement Tactical FTX; Ft. Gordon, GA Certificate of Completion Signal Support Systems Specialist; Ft. Gordon, GA

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