LiveCareer-Resume

corporate manager resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated Manager with 14 years of experience and record of success. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Skills
  • Staff development
  • Project management
  • Issue and conflict resolution
  • Contract development and management
  • Systems and automation applications
  • CRM
  • Key accounts and territory management
  • Performance improvements
  • Recruiting and hiring
Education and Training
Pioneer Pacific College Wilsonville, OR Expected in 06/2009 Associate of Arts : Business Administration - GPA :
Experience
Hillis-Carnes - Corporate Manager
Annapolis Junction, MD, 01/2019 - Current
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Entered time and attendance logs in preparation for payroll.
  • Monitored staff performance and addressed issues.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Maintained adequate staffing to meet objectives within budget.
Jamestown Properties - Project Manager
Brooklyn, NY, 01/2018 - 12/2019
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Prepared cost estimates for projects of varying sizes.
  • Led meetings with internal team members, consultants and contractors.
  • Modified project plans when needed to better align with organizational objectives.
Hearing Solutions Northwest - Office Manager
City, STATE, 04/2009 - 10/2017
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Interpreted and communicated work procedures and company policies to staff.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Managed office budget to handle inventory, postage and vendor services.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Created memos, letters and other documents, fostering internal and external communication.

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Resume Overview

School Attended

  • Pioneer Pacific College

Job Titles Held:

  • Corporate Manager
  • Project Manager
  • Office Manager

Degrees

  • Associate of Arts

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