A results-oriented and passionate Learning Development leader with over 15 years of progressive experience in
developing and managing large-scale global learning and development strategies and programs. Adept at collaborating
with organizational leaders, cross-functional and cross-cultural subject matter experts to ascertain needs and build
learning strategies that drive results and accelerate growth. Highlights Instructional Design Program Design Needs Assessment Excellent Interpersonal Skills Learning Measurement, Evaluation and Return on Curriculum Development Expectations Master Facilitator Learning Sustainment Strategies Project Management Problem Solving Team Building Performance Management Change Management
Danaher CorporationChicago, ILCorporate Learning Development Manager
Lead the design, development, and implementation of training initiatives that drive productivity and problem solving capabilities across the Growth, Lean Operations, and Leadership pillars.
Built strong collaborative relationships with senior leaders, Human Resources and a wide-range of key stakeholders to assess needs and build programs that directly impact the bottom line and accelerate growth.
Collaborate with key stakeholders at all levels to develop core leadership capabilities for all employees to support the companies talent management process.
Partnered with HR to develop the leadership on-boarding and immersion planning process.
Managed all aspects of global sales training, including curriculum development, instructional design and delivery, training evaluation, and vendor management.
Created and facilitated highly-interactive Sales Training, Customer Service Training, Field Service Training, and e-learning programs that directly impacted organizational metrics.
Designed and facilitated product training, a variety of sales skills training including Sales Boot camps, Strategic Negotiations, Time and Territory Management, Customer Needs Analysis, Funnel Management, Closing, and after-sales support.
A trusted adviser to Sales and Marketing leaders to uncover performance gaps and developed a broad-base of blended soft-skills and product training.
Coached and mentored employees to support achievement of performance objectives.
Designed and developed Train-the-Trainer programs.
Effectively trained Technical Instructors, Product Managers, and Sales Managers to deliver engaging and experiential sales and product training.
Corporate University Waste Management, IncChicago, IL.Sales Trainer
Worked closely with an experienced team of Senior Instructional designers as the lead subject matter expert to develop the Sales University Boot Camp.
Responsible for facilitating basic and advance sales training programs.
Sold capital equipment and a broad-range of environmental products and services to industrial and commercial accounts.
Worked closely, hands-on, with technicians to build and design custom compaction equipment.
Adept at developing coaches within the customers organization at various levels to help navigate the selling process and close deals.
Captured the highest revenue grossing account in company history.
Pitney BowesCleveland, OH.Account Executive
Sold dictation equipment and voice mail systems to businesses, attorneys, doctors, and medical establishments.
Conducted detailed needs analysis and productivity studies to prove ROI and provide optimal solutions to help the customer achieve their business goals.
Kent State UniversityOH., United StatesMasters of Education: Organizational DevelopmentOrganizational Development
The University of ToledoToledo, OH., United StatesBBA: MarketingMarketing
Aurora UniversityAurora, IL., United StatesLearning Evaluation and Measurement
American Management Associations OD Network American Society for Training and Development
Developed the Danaher Problem Solving Process - a key lever to improve the company's competitive advantage, organizational learning, and growth.
Designed and developed the Danaher Reliability System training program, resulting in a 19% increase in reliability improvement.
This was accomplished in a short time frame with limited resources.
Built and managed the company's structure for internal networking, communities of practice, and on-demand continuous learning for senior leadership and all associates A key contributor to building the company's new intranet site including the selection of content, functionality, and addressing user experience issues.
Increased sales revenue by 5M through the creation and implementation of the Value Selling on-the-job skills assessment tool.
basic, Closing, curriculum development, Customer Service Training, delivery, dictation, Human Resources, HR, instructional design, Leadership, Marketing, Needs Analysis, Negotiations, organizational, problem solving, sales skills, selling, Sales, sales support, Sales Training, Strategic, Territory Management, Trainer, vendor management, voice mail