Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Ambitious, Client focused, Dedicated and Bilingual-Fluent in Spanish.
Computed Data Reports
Developed 250 new customer prospects or referrals. Kept abreast of rapidly evolving technology. Developed a business plan and teaching curriculum.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Served as the company's only bilingual Spanish/English customer service representative.Successfully interacted with customers and retail buyers to expedite orders.Guaranteed positive customer experiences and resolved all customer complaints.Recommended, selected and helped locate merchandise based on customer needs and desires.Communicated all merchandise needs or issues to appropriate supervisors.
Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Served as the company's only bilingual Spanish/English customer service representative.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Compiled weekly monetary reports and records for store managers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.
Managed quality communication, customer support and product representation for each client.Served as the company's only bilingual Spanish/English customer service representative.Guaranteed positive customer experiences and resolved all customer complaints.
Attended local, regional and national trade shows for product development training as defined by territory needs.Ranked as most effective Account Manager representative in the local region out of 12] representatives.
Airport Customer Service Agent- Assisting passengers in transit with domestic and international travel arrangements as well as baggage. Promoted to Red Jacket Program in charge of solving passengers conflicts and customer satisfaction.
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