CORPORATE AVIATION REPRESENTATIVE Resume Example
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CORPORATE AVIATION REPRESENTATIVE
Professional Summary
Skills
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Work History
CORPORATE AVIATION REPRESENTATIVE, 08/2011 to Current
Truelieve – Dania Beach , FL
Truelieve – Dania Beach , FL
- Deliver a higher level of customer service to passengers and clients
- Optimize performance across operation for customer experience..
- Provide service to world's elite travelers and customers flying private jets and First/Premium classes commercially; deliver exceptional customer experience.
- Build and cultivate meaningful business relationships - Maintain safe and secure operation/work environment on CA ramp.
- Support CA Supervisor with daily operational functions, discuss and implement plans with work group peers.
- Recipient of countless positive remarks and comments from customers acknowledging dedication to excellent customer service
- Actively pursue personal learning, leadership and development opportunities.
- Involvement in "Top Flight" Toastmasters Club at DFW Airport, served as Club Secretary.
- Made numerous speeches, held leadership roles in meetings and presented to peers.
- Worked with [Type] customers to understand needs and provide [Type] service.
- Resolved [Type] problems, improved operations and provided exceptional client support.
- Maintained excellent attendance record, consistently arriving to work on time.
INVENTORY SPECIALIST, 01/2009 to 07/2011
US Aviation Academy – City , STATE
US Aviation Academy – City , STATE
- Managed aspects of customer projects from sale, purchase, billing and work orders to execution with occasional special assignments - Facilitated and executed special task assignment of daylong VIP hosting tour of DFW area attractions for visiting Shenzhen Airlines executive - Monitored and tracked mechanics' activity progress on planes and maintained timely execution of work orders - Managed inventory, fulfillment and quality control of incoming aircraft parts using shop management software.
- Completed scheduled inventory counts and supply audits, generated variance reports for further investigation.
- Organized inspection and acquisition of established inventory (via electronic and shelving systems).
- Priced merchandise, stocked shelves and took inventory of supplies.
- Completed all daily tasks and special assignments with efficient and quality-driven approach - Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Prioritized helping customers first.
- Responded to customer questions and requests in prompt and efficient manner - Inspected work area for environmental risks and hazards from machinery to chemical storage areas to ensure OSHA regulations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
CAMP COUNSELOR & GUEST SERVICES, 05/2008 to 07/2008
Pine Cove Christian Camps – City , STATE
Pine Cove Christian Camps – City , STATE
- PINE COVE CHRISTIAN CAMPS – WOODS FAMILY CAMP Provided hospitality and guest services to families, dealt with complaints and needs of guests ensuring their satisfaction and proper care for duration of stay - Worked a 90-hour work week in guest relations, interactions, activities and entertainment.
- Supported Camp Director with daily operational functions.
- Cultivated positive relationships with campers by facilitating variety of entertaining lessons and physical activities.
- Promoted safe and interactive environment for all family campers.
- Cultivated positive relationships with campers - Greeted guests and drove patron vehicles as valet; handled luggage.
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
SENIOR ADVISOR SR-4, SALES REPRESENTATIVE JUN, 06/2005 to 08/2005
Vector Marketing Lewisville – City , STATE
Vector Marketing Lewisville – City , STATE
- Achieved $11,000 in personal sales by organizing and conducting many in-home presentations and demonstrations.
- Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
- Developed new business by networking with valuable customers.
- Presented latest merchandise to prospective buyers.
- Described product to customers and accurately explained details and care of merchandise.
- Helped organize sales events and meetings, including preparing materials and setting up spaces.
Education
Bachelor of ScienceEmory University - City, State
Additional Information
- Meticulous professional with over seven years of strong customer service experience, excellent at multi-tasking, outstanding relationship-building skills and quick learner
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Resume Overview
School Attended
- Emory University
Job Titles Held:
- CORPORATE AVIATION REPRESENTATIVE
- INVENTORY SPECIALIST
- CAMP COUNSELOR & GUEST SERVICES
- SENIOR ADVISOR SR-4, SALES REPRESENTATIVE JUN
Degrees
- Bachelor of Science
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