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Corporate and Luxury Leisure Travel Advisor Resume Example

Resume Score: 80%

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Cynthia
Sauvage
  • cynthiasauvage.com
  • linkedin.cynthiasauvage
Professional Summary

Sharp and energetic Travel Agent successful at troubleshooting and handling customer support issues quickly. Bilingual and well-traveled with active listening, relationship-building, customer service and interpersonal skills. Sales-oriented personality and practiced communicator committed to working with successful team. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. Original Travel Agent with over [Number] years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with unprecedented skills in [Area of expertise] and [Area of expertise]. Enthusiastic Travel Advisor with over [Number] years of travel industry experience specializing in [Area of expertise]. Strong sales skills, commercial awareness and sound knowledge of domestic and international travel trends. Proficient in computer reservations systems [Software] and [Software] to interact and negotiate effectively. Dynamic Travel Advisor with [Number]+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects. Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages. Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills. Corporate travel consultant with degree in marketing and drive to find best travel deals. Sales-oriented and committed to client service. Career success in travel and hospitality for global corporate customers. Fastidious [Job Title] bringing more than [Number] years of experience to growing company. Expert in all elements of event planning, including vendor management, contract negotiations, timeline development and budget administration. Adept in coordinating post-event logistics such as travel arrangements and accommodations for newlyweds. Seasoned [Job Title] with [Number] years of experience in devising marketing and events strategies leading to sustained business growth. Accomplished in creating inspirational workplace cultures and developing high-performing sales, marketing, and event planning teams. Independent [Job Title] offering more than [Number] years of expertise in planning events such as weddings, sweet sixteens, bar and bat mitzvahs and quinceaneras. Accomplished in managing event planning activities from start to finish while fully incorporate clients' special requests and maintaining budgets. Committed to achieving goals and surpassing client expectations. Experienced [Job Title] with over [Number] years of success in event planning, business development and [Area of Expertise]. Skilled in coordinating event logistics and working with sales and marketing teams to meet booking targets. Detailed [Job Title] bringing more than [Number] years of expertise and achievements in events planning. Focused leader with success in guiding teams through pre-event coordination, event execution, and post-event activities while building relationships with internal stakeholders and event attendees. Organized student currently pursuing degree in [Area of study], excited to secure rewarding role as Wedding Planning Intern with [Company]. Well versed in program development, marketing and audience development and venue selection. Successful in building strong relationships and achieving positive customer satisfaction. Creative and self-directed event coordinator with over [Number] years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Creative [Job Title] with success in planning and executing small to large weddings from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses. Prepared to bring talent and customer service expertise to rewarding [Job Title] role. Client-focused [Job Title] focused on translating creative visions into unique events. Expert in event planning with success in controlling costs through strategic negotiations with vendors, suppliers, and venues. Committed to going extra mile to make clients' wishes come true. Seasoned [Job Title] with over [Number] years of expertise in event planning experience within [Type of industry] industry. Forward-thinking leader with success in tactical and strategic planning and organizational roadmap development. Highly responsive to company's and clients' needs. Proactive [Job Title] produces high-quality [Area of expertise] work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Focused [Job Title] with [Number] years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers. Effectively managed all facets of [Type] productions with strong project management and decision-making skills. Reviewed scripts, oversaw writing and enhanced technical operations. Skilled at coordinating documentation, production plans and personnel resources to complete work under tight schedules. Business-driven individual with more than [Number] years working as Director for [Type] organization. Determined and experienced in client rapport, budget control and employee mentoring and coaching. Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than [Number] years of experience. Highly effective and comfortable working with people at all organizational levels. Forward-thinking [Job Title] with extensive knowledge of [Area of expertise]. Known for success in [Type] industries and leading [Type] employees to complete [Type] tasks. Dedicated to efficient conflict resolution and excellent [Type] services. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • Company guidelines and procedures
  • Travel insurance
  • Travel research
  • Hotel accommodations
  • Executive travel
  • Itineraries
  • Interpersonal communications
  • Global destinations
  • Mentoring and training
  • Marketing
  • Microsoft Office
  • Excellent work ethic
  • Strategic planning and execution
  • Process improvements
  • Budgeting
  • Sales
  • Staff Management
  • Purchasing
  • Social Media
  • Contract Management
  • Business administration
  • Business Development
  • Operations management
  • Negotiation
  • Business planning
Education
Cornell UniversityCity11/2020Certificate: Corporate Communications
Cornell UniversityCity, State10/2017Certificate: Business Strategy
John Abbott CollegeCity04/1996Associate of Arts: Coursework
Work History
Company Name- Corporate and Luxury Leisure Travel Advisor
City, State01/2018 - Current
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Referenced company contracts and rate desk to balance rate and revenue for client and company.
  • Booked transportation using booking engines and Sabre GDS, made hotel reservations, and collected payments to optimize trip planning.
  • Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
  • Improved workplace productivity [Number]% by effectively coordinating appointment schedules and itineraries and managing accounts and budgets.
  • Displayed travel brochures and other promotional materials strategically to foster brand awareness, focusing on international destinations such as [Location] and [Location].
Company Name- Director of Operations and Events
City, State01/2004 - 01/2018
  • Achieved substantial [Result] by using market expertise and business knowledge to make proactive decisions.
  • Boosted team productivity through enhanced [Action] and streamlining of [Type] tasks.
  • Supported [Type] field crews to maximize quality and work efficiency.
  • Delegated assignments based on [Type] plans, project needs and knowledge of individual team members.
  • Organized and optimized daily operations of [Type] crew in [Location] with consistent on-time delivery.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Developed and maintained positive relationships with employees.
  • Optimized processes and supervised [Number] employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Trained and managed team of [Number] developers and discussed issues to provide resolution and apply best practices.
  • Determined ideal film locations, attained permits and planned shots to achieve intended results.
  • Hired and directed teams of [Number] employees to achieve daily and long term operations and business goals.
  • Managed daily operations while overseeing [Number] locations to foster increased productivity.
  • Negotiated $[Amount] purchase and delivery of boiler tubing.
  • Directed staff of [Number] personnel and managed budget totaling $[Amount] annually.
Company Name- Director of Events
City, State01/2003 - 01/2004
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Generated [Number] leads per special events, resulting in $[Number] new revenues.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
  • Generated client retention by accurately organizing and executing [Type] trade shows and events.
  • Supervised onsite team of [Number], including caterers, audio-visual technicians, and facility management team.
  • Led vendor negotiations to obtain cost-effective services and products.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Selected and ordered décor and event materials.
  • Organized, coordinated and deployed [Type] events while focusing on delivering superior customer service.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Accurately calculated and processed expenses during and after events.
  • Attended bridal industry events to promote services and build relationships with prospective vendors.
Company Name- Director of Marketing Special Events
City, State05/2003 - 11/2003
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Generated over $[Amount] in [Product or Service] sales and distribution.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Increased profit margins by [Number]% through maximizing new product introductions.
  • Generated [Number]% in sales through effective networking and marketing strategies to grow new business and increase productivity.
  • Organized international and domestic travel arrangements for up to [Number] staff members, including all transportation and hotel stays.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Processed travel expenses and reimbursements for [Number]-member executive team and senior management group.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Contributed to development and implementation of travel booking processes, procedures and systems to reduce costs by [Number]%.
  • Managed [Number] business accounts with strong focus on achieving high levels of client praises and loyalty.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Accomplished sales goals and boosted revenue by $[Number] through product knowledge and customer relationship management.
  • Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in [Number]% revenue increase.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Managed accounts to retain existing relationships and grow share of business.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Built relationships with customers and community to establish long-term business growth.
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Resume Overview

School Attended

  • Cornell University
  • John Abbott College

Job Titles Held:

  • Corporate and Luxury Leisure Travel Advisor
  • Director of Operations and Events
  • Director of Events
  • Director of Marketing Special Events

Degrees

  • Certificate : Corporate Communications
    Certificate : Business Strategy
    Associate of Arts : Coursework

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