Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of procedures, policies and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Exceptional success in business-to-business and business-to-consumer transactions within multiple industries. Proven track record in exceeding goals, expanding knowledge, growing business, and maintaining multiple account resources. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
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