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Coordinator Veterans Recruitment And Intake Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Experienced rehabilitation counseling professional with strong administrative, leadership and relationship-building skills.
Skills
  • Conflict resolution
  • Client assessment and analysis
  • Culturally-sensitive
  • Team player
  • Strong interpersonal skills
  • Superior oral and written communication skills
  • Strategic planner
  • Organized
  • Treatment and discharge planning
  • Electronic recordkeeping experience
  • Learning disability familiarity
  • Solution-focused counseling
  • Rehabilitation and recovery specialist
Work History
Coordinator, Veterans Recruitment and Intake , 07/2014 to Current
State Of IowaCedar Falls, IA,
  • Achieved increase in vocational services to military veterans with disabilities by initiating key  partnerships with governmental and private  veteran organizations
  • Publicized Georgia Vocational Rehabilitation services to veteran community to establish positive public relations and increase awareness.
  • Developed innovative programs and activities with key partners to facilitate positive employment outcomes for veterans receiving GVRA services.
  • Drafted press releases, brochures and public service announcements, and delivered presentations to promote GVRA services to military veteran community.
  • Developed and coordinated statewide intake and recruitment protocols.
  • Compiled and analyzed data from IT system to track veteran recruitment and enrollment; used data to develop monthly reports to Agency administration.
Regional Director, Vocational Rehabilitation Program , 01/2008 to 06/2014
Georgia Vocational Rehabilitation AgencyCity, STATE,
  • Oversaw daily operations for 4-7 Atlanta offices and 55 employees.
  • Reviewed and analyzed reports to ensure compliance with federal, state and agency procedure and policies, and case management practices.
  • Monitored contracts to ensure quality and compliance by contractual service providers.
  • Established training programs to onboard new regional staff.
  • Monitored  monthly, quarterly, semi-annual and annual goal attainment against expected performance. ​
  • Evaluated staff performance against expectations.
  • Managed case service and operational budget for region.
  • Represented Agency and region to strategic partners and stakeholders.
Rehabilitation Unit Manager , 11/1996 to 2008
GeorgiaDOL./Vocational Rehabilitation ProgramCity, STATE,
  • Coached and led a team of 12 rehabilitation professionals in the provision of comprehensive rehabilitation services to youth and adults with complex and severe disabilities.
  • Ensured team's compliance with federal, state and agency regulations, policies and procedures.
  • Reviewed electronic and paper casefiles to ensure appropriate and correct management and documentation procedures were followed.
  • Served as team subject matter expert on case management, documentation, service provision and policy.
  • Assessed employee performance and developed improvement plans.
  • Provided administrative oversight to all unit operations including physical plant and budget.
  • Solicited, developed and monitored service contracts.
  • Represented the unit, region and agency to strategic partners and stakeholders.
Rehabilitation Counselor , 1987 to 06/1995
Georgia DHS/Vocational Rehabilitation ProgramCity, STATE,
  • Provided rehabilitation services to youth and adults with complex and severe disabilities.
  • Interviewed, evaluated and determined eligibility for services.
  • Reviewed medical and vocational evaluation records, consulted with medical professionals to assess functional limitations and strengths.
  • Developed rehabilitation plans.
  • Implemented rehabilitation plans and coordinated service provision.
  • Counseled clients and their families on disability related and vocational issues.
  • Developed strategic partnerships with community resources and local business community to expand employment opportunities for youth and adults with disabilities served by unit.  
Education
Masters of Education : Rehabilitation Counseling , Expected in 1983
Georgia State University - Atlanta, GA
GPA:
Certifications
  • Certified Rehabilitation Counselor (CRC)

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Resume Overview

School Attended
  • Georgia State University
Job Titles Held:
  • Coordinator, Veterans Recruitment and Intake
  • Regional Director, Vocational Rehabilitation Program
  • Rehabilitation Unit Manager
  • Rehabilitation Counselor
Degrees
  • Masters of Education

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