SEARCH

Coordinator Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
COORDINATOR
Core Qualifications
  • Professional Summary
  • Results and service oriented manager with diverse competencies in customer service and student services with a legal and human resource background. Dedicated to providing excellent services and making operational and procedural improvements.
  • Core Qualifications
  • Team Management
  • Coordination of Logistics
  • Database Management
  • Critical Thinking
  • Judgment and Decision Making
  • Customer and Personal Service
  • Human Resources
Professional Summary
Accounting and Financial forecasting Data Entry and Analysis Troubleshooting Review/Drafting of Contracts Microsoft Office proficiency Writing
Experience
Coordinator
October 2012 to July 2015Emory University Transportation and Parking Services
  • New department of Fleet Services, created in 2012, designed to account for and manage 600 vehicles owned by Emory University and Emory Healthcare Coordinated the purchase of new vehicles and the sale of surplus vehicles Created, maintained and entered information into 4 databases Organized departments for emission testing of vehicles Planned and executed the annual decal registration for all vehicles.
Manager of Customer Service and Events
March 2010 to October 2012
  • Led four employees in providing direct customer service to 20,000 staff, students, and the public for parking privileges.
  • Developed a transaction guide for all users of new software.
  • Managed departmental email account of issues and feedback from customers.
  • Provided for the development of employees to reach the required customer service skill level.
Interim Director
June 2008 to March 2010
  • General oversight of Parking Services for the University and Emory Healthcare involving vehicle registration, permitting, enforcement of parking rules, parking area security, website, appeals process for parking violations and customer service Initiated the registration of all vehicles/license plates of Emory staff and students Advocated for the decision to change software providers and engaged in custom design of software Led and managed the department's role in Commencement for 2009 Aided and assisted new Vice President for Transportation and Parking.
Manager
August 1997 to March 2010
  • Led four supervisors and a team of 65 Emory and contract staff in parking registration, enforcement and security roles of the department Planned and executed annual parking registrations for 20,000 employees and students Administered, marketed and promoted the commute option programs (MARTA, carpools, vanpools, park n' ride, bike/walk) for a 20% increase in participants over a 5 year period thereby reducing pressure on regular parking Developed customer service procedures to respond to challenges of parking assignments and tickets thereby reducing complaints Led establishment of a website for Parking and Community Services for enhanced communication and registration Initiated electronic feed of student fines to the bursar streamlining collection Provided on-line registration for parking permits; developed automatic renewal registration for employees dramatically reducing registration time for customers Provided for a Parking and Traffic Committee composed of representatives from all areas of campus and an open nomination for new members which made more transparent the problems and issues of parking to the community Redesigned office space for Parking Services in Lowergate Parking deck Managed the appeals process for appeal of parking tickets.
Director of Human Resources
August 1994 to December 1996Extended Community Home Health of Atlanta, Inc - Decatur, GA
  • Managed all HR functions for 150 employee home healthcare services company for main office and two satellite offices with a staff of two other employees.
  • Areas of oversight included: Selection, hiring, orientation, evaluation, discipline of employees Recruitment of Registered Nurses and Certified Nurse's Aides Provided leadership to Compensation and Benefits registration Employee Relations Health and Safety including Worker's Compensation and OSHA Participation in the JCAHO accreditation process.
Attorney at Law
December 1980 to August 1994Cary D. Langston and Associates
  • General practice of law with emphasis on employment and bankruptcy law Including the areas of employment discrimination and corporate and individual bankruptcy (Chapters 7, 13) Prepared and presented civil motions before local county and federal courts Acted as co-counsel, drafted memoranda and civil pleadings Drafted wills and represented estates in probate Provided pro bono legal services.
Education
Juris Doctor : Business LawWake Forest University School of Law - Winston-Salem, NCBusiness Law
Bachelor of Arts : Political ScienceEmory University - Atlanta, GAPolitical Science
Certificate in the Essentials of HR Management by the Institute for Applied Management and Law
Professional Affiliations
Member of the Georgia Bar Association and the Employment and Law section *Member of the American Bar Association (ABA) *Member of the Society of Human Resources Management (SHRM) of Atlanta through 2012 *Member of the International Parking Institute
Skills
Accounting, Benefits, Contracts, Critical Thinking, Customer Service, Data Entry, Databases, Database Management, Decision Making, email, Employee Relations, Financial forecasting, Hiring, Home Healthcare, human resource, Human Resources, HR, leadership, Law, Legal, Logistics, Microsoft Office software, office, Permitting, Recruitment, Safety, Team Management, Transportation, Troubleshooting, Website
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Emory University Transportation and Parking Services
  • Extended Community Home Health of Atlanta, Inc
  • Cary D. Langston and Associates

School Attended

  • Wake Forest University School of Law
  • Emory University

Job Titles Held:

  • Coordinator
  • Manager of Customer Service and Events
  • Interim Director
  • Manager
  • Director of Human Resources
  • Attorney at Law

Degrees

  • Juris Doctor : Business Law
    Bachelor of Arts : Political Science
    Certificate in the Essentials of HR Management by the Institute for Applied Management and Law

Similar Resumes

View All
Coordinator-resume-sample

Coordinator

The City of New York Board of Elections

Bronx, New York