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coordinator resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Self-motivated Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Detail-oriented Facilitator offering 5 years and wide-ranging expertise. Knowledgeable and practiced in Health related issues. Skilled in communication, organization and task prioritization.

Outgoing Sales Associate Coach with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Accomplishments
  • Documented and resolved Event forms which led to Special Events, eg. World AIDS Day, which brought 100-150 people involved with the program and its benefits.
  • Collaborated with team of 10 in the development of World AIDS Day.
Skills
  • Team Management and Supervision
  • Coaching and Mentoring
  • Complex Problem Solving
  • Handling Customer Complaints
  • Schedule Coordination
  • Decision Making
  • Team Building
  • Motivational Leadership
  • Staff Development and Training
  • Honesty and Integrity
  • Employee Motivation and Discipline
  • Attention to Detail
  • Adaptable and Resilient
  • Goal Setting
  • Confidence and Drive
  • Friendly and Relatable
Work History
03/2021 to 09/2021 Coordinator Common Spirit | Beach, ND,
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments.
  • Gathered and organized materials to support operations.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Entered data, generated reports and produced tracking documents.
  • Led comprehensive staff member training covering key topics.
  • Interpreted management directives to define and document administrative staff processes.
  • Devised and implemented improvements to reporting procedures.
09/2018 to 03/2021 Clerk Geo Group Inc. | Gadsden, AL,
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Reviewed order data to verify transactions and shipping dates.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
12/2013 to 10/2015 Sales Floor Associate Savers Thrifts Stores | Woodbury, MN,
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Alerted customers to upcoming sales events and promotions.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Discussed Electrical products with customers, outlined restrictions and educated on policies.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Increased business sales utilizing Electrical knowledge.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
Education
Expected in to to No Degree | Liberal Arts And General Studies John Jay College of Criminal Justice of The City University of New York, New York, NY GPA:
Expected in 06/2010 to to High School Diploma | West Haven High School, West Haven, CT GPA:
Certifications
  • HIV/AIDS Proficiency Training - 2018-2019
  • CJI Training - 2018-2020
  • NARCAN Training - 2018-2020
  • Hepatitis A-C Training - 2018-2020
  • Counseling Management Training - 2019-2020
  • Certified Peer Facilitator, PACE - 2018-2020
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • John Jay College of Criminal Justice of The City University of New York
  • West Haven High School

Job Titles Held:

  • Coordinator
  • Clerk
  • Sales Floor Associate

Degrees

  • No Degree
  • High School Diploma

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