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Coordinator Resume Example

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COORDINATOR
Summary

Professional and well-grounded office team member with superior clerical skills and expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.

Maintained positive rapport with customers, managers and employees by making regular strategic contact and successfully anticipating needs.

Accomplished Project Coordinator offering 6 years of management experience including overseeing office functions, project status and client relationships. Adept at optimizing processes, scheduling projects and cultivating relationships with associates and stakeholders.

As primary point of contact for office, received incoming calls and communications, verified relevant information and transmitted information or documents to appropriate personnel.

Skills
  • Scheduling and calendar management
  • Document control
  • Project assistance
  • Event coordination
  • Data entry
  • Public relations
  • Accounts payable and receivable
  • Report writing
  • Problem resolution
  • Planning and coordination
  • Organization
  • Customer service
Experience
01/2013 to Current
CoordinatorAlliance for Nonprofit Resources － Kittanning, PA
  • Demonstrated consistent operational excellence to maintain stellar office reputation.
  • Answered mailed, emailed, telephoned and in person requests for service and information.
  • Set up appointments with customers and oversaw main department calendar.
  • Managed KEC functions by leveraging excellent leadership abilities.
  • Advised managers on organizational policy matters and recommended needed changes.
  • Collected and organized documents and supplies for KEC.
  • Strategized plans for improving control systems and structures to improve resource utilization.
  • Warmly welcomed guests and addressed all needs with conscientious support.
  • Compiled monthly reports to help management enhance plans and make key operational decisions.
01/2008 to 01/2012
ReceptionistCentral Blood Bank － Pittsburgh, PA
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled appointments for donors.
  • Provided information to callers and drafted office emails.
  • Answered and directed incoming calls using multi-line telephone system.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Coordinated and communicated with donors daily to gather pertinent information.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Assisted numerous visitors per day by directing to appropriate personnel and answering calls and emails daily.
01/2005 to 01/2007
Home Health AideVNA － Butler, PA
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Delivered individualized care and services management for all patients.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Monitored clients' progress to report necessary changes.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Monitored client behaviors and emotional states, reporting concerns to RN and documenting information in files.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Completed data entries in charts and logbooks to document client progress.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Administered all necessary medications as directed by care plan.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
01/2001 to 01/2004
ReceptionistTim Booher Construction － Chicora, PA
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Sorted incoming mail and directed to correct personnel each day.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided information to callers and drafted office emails.
  • Drafted professional business communication including typing bids and invoices.
  • Entered data in computer to keep records.
  • Implemented new data management system.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Gathered, sorted, distributed and sent mail and packages.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
Education and Training
1989
Certificate of AttendanceBradford Business School － Pittsburgh, PA

My major was accounting at Bradford.

1987
High School DiplomaKarns City High School － Karns City, PA
Additional Information

I am a fast learner with hands on experience.

I've been working with the general public since 2005.

Flexible with work schedule.

Knowledge in medical terminology.

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Resume Overview

Companies Worked For:

  • Alliance for Nonprofit Resources
  • Central Blood Bank
  • VNA
  • Tim Booher Construction

School Attended

  • Bradford Business School
  • Karns City High School

Job Titles Held:

  • Coordinator
  • Receptionist
  • Home Health Aide

Degrees

  • Certificate of Attendance
    High School Diploma

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