SEARCH

Cook, Customer Service, Financial Functions, CEO Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
COOK, CUSTOMER SERVICE, FINANCIAL FUNCTIONS, CEO
Summary

Eager individual with many goals in life. I believe in order to become successful you must work hard and set goals. Along with that you must be ready for all challenges life brings your way, and remain head strong. When it comes down to what can I offer in a field of work it is to stay dedicated to my job, be determine to get the job done, be a team player, an unproblematic employee, to keep a positive mindset, and always be ready to learn something new with and or without knowledge of the task I am asked to take on.

Skills
  • Food presentation
  • Problem-solving abilities
  • Culinary
  • Inbound and outbound calling
  • Adaptive team player
  • Retail sales customer service
  • Customer relations
  • Focused and disciplined
  • Flexible
  • Listening skills
  • Appointment confirmation
  • Cash transactions
  • Record keeping
  • Hospitality services
  • Customer assistance
  • Efficient time management
  • Goal-oriented
  • People-oriented
  • Organized and detail-oriented
  • Time Management
  • Patient
Experience
Krabby Kravings/ Self employed Hermitage, TNCook, Customer Service, Financial Functions, CEO05/2018 to Current
  • Designed and executed future funding strategies.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Determined revenue and profit impacts of market strategies.
  • Monitored business trend forecasts, adjusted budgets and operational plans to maximize growth and opportunities.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Controlled business direction changes and provided support during restructurings.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Documented conversations with customers to track requests, problems and solutions.
  • Answered multiple inbound calls per day.
Ross Stores Inc.Hermitage, TNCashier 03/2017 to 04/2018
  • Processed transactions with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues regarding customer complaints.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
Dave & Buster's Entertainment Inc.Nashville, TNServer08/2016 to 10/2017
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting alternative items for food allergies.
  • Calculated charges, issued table checks and collected payments from customers.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted newly seated guests quickly and efficiently.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Hermitage Strike & Spare Hermitage, TNGuest Service Representative03/2012 to 08/2016
  • Monitored reservations to track incoming parties and special events.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained accurate bookkeeping of important files, and delivered updates on occupancy to supervisor.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
Education and Training
High School Diploma:Hospitality and FinanceMcGavock High School
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Krabby Kravings/ Self employed
  • Ross Stores Inc.
  • Dave & Buster's Entertainment Inc.
  • Hermitage Strike & Spare

School Attended

  • McGavock High School

Job Titles Held:

  • Cook, Customer Service, Financial Functions, CEO
  • Cashier
  • Server
  • Guest Service Representative

Degrees

  • High School Diploma : Hospitality and Finance

Similar Resumes

View All
Customer-Service,-Auditor-resume-sample

Customer Service, Auditor

EGS

Mobile, Alabama