TECHNICAL MANAGER Continuous Process Improvement - Operational Excellence - Solutions Development Advanced Technical Support Strategic Planning & Analysis Analytical & Conceptual Skills Data Center Management Hardware Installation Software Implementation Cost Avoidance & Control Profit Optimization Multitasking Innovative, results-producing professional with extensive experience in IT field. Expert at executing and maintaining organization's telecom and data systems. Proven success leading all phases of diverse infrastructure projects aligning business goals with technology solutions to drive process improvements and IT transformation. Solid history of increasing customer satisfaction level and business performance by handling complaints while serving as intermediate between company and customers. Strong leader; manage teams to achieve individual and collective corporate objectives. Talent for quickly learning new information, procedures, and technologies. Team player with strong interpersonal skills and potential to communicate at all levels in company along with capacity to establish working relations outside organization.
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