Energetic, hard working soul, skilled in any fast moving business; prefer to work in the customer service or just working with people. I have a variety of work experience,been working since 2012. From Managing, manufacturing, canvassing sales, receiving&shipping supplies, construction, call center representative and a few months of automobile repairing. I can work independently as well as being a team worker. I'm real organized, present creativity, initiative with good judgement. Always ready for new opportunities and improving businesses. Opened minded Willing to put in the extra hour or minute, take the extra trip, and willing to lose for the win. Very good listening skills and multitasking.
Highlights
Analytical Thinking
Deadline oriented
Work under stress
Written and Verbal communication
Team management
Problem Solving Oriented
Cash Handling
Basic math
Prioritizing Management
Multitasking Ability
Teambuilding
Unpacking deliveries
Merchandise display maintenance
Self-Driven
Self awareness
Accomplishments
Created highly effective new program that significantly impacted efficiency and improved operations.
Led team to achieve high productivity, earning recognition from upper management and financial reward.
Consistently maintained high customer satisfaction ratings.
Negotiated with vendors, saving company extensive amounts of cash annually.
Developed relationships with 5-10 new clients and typically exceeded sales goals by %5 monthly
Experience
02/2022 to 09/2022
Front Service ClerkRedner's Markets Inc. – Phoenixville, PA,
Inspected laundry for damage or stains to repair or pre-treat.
Welcomed large volume of guests and improved overall customer service.
Managed customer complaints and rectified issues to complete satisfaction.
Handled payment processing and provided customers with receipts and proper bills and change.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
04/2021 to 02/2022
Chef AssistantMphasis Limited – Texas, AL,
Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
Organized prep list and coordinated efficient work to be ready for fast-paced banquet cooking operations.
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Prepared rices, ribs, lobster tails according to customer's orders or supervisor's instructions and approved procedures.
Sliced fruit and vegetables for various menu items and stored for later use in crisper.
Used manual or electric appliances to clean, peel, slice and trim food.
11/2020 to 03/2021
Convenience Store ClerkGuardian Life – AL, State,
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Noted current product inventory levels to support completion of order requests and audits.
Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
03/2020 to 10/2020
Mail Sorter/Call Center AgentConstruction Specialties – Muncy, PA,
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
Assisted customers in recovering lost mail by checking tracking numbers and searching mail room.
Monitored and directed work of lower-level clerks.
Documented customer inquiries and feedback and entered service delivery suggestions in company database.
Education
Expected in
High School Diploma: Criminal Justice UEI College - Huntington Park, CA GPA: Graduated with a 2.9 high school GPA, well skilled in Math, Science, Drama, computer Design. I have some Coursework in Sociology and Psychology. Coursework in Communications, Criminal Law and Public Administration, Coursework in Juvenile Justice and Deviance in Society.
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