Convenience Store Clerk resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Jill of all trades; a professional with superior work ethic and team player attitude. Exceptional quality control and customer relations. Commended for honesty, hard work and positive attitude. Strong communicator and team player, eager to learn new processes to support overall organizational success. Business oriented, tackling any job task with gusto, precision and readiness to adapt to different situations.
Skills
Administrative Management
Department Oversight
Budget Control
Quality Assurance
Operations Oversight
Decision Making
Customer Service Management
Finance and Accounting Oversight
Team Leadership
Business Leadership
Money Handling
Materials Planning and Logistics
Customer Relations
Product Transportation
Sales Strategies
Purchasing Leadership
Advertising Campaign Development
Needs Assessment
Multitasking and Prioritization
Environmental Impact Management
Honest and Ethical
Bookkeeping Software
Adaptable and Flexible
Service Minded
Dependable and Trustworthy
Education and Training
University of PhoenixTempe, AZExpected in ā ā: - GPA:
Experience
Giant Eagle - Convenience Store Clerk Broadview Heights, OH, 03/2023 - Current
Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.
Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Cashiered with two cash registers at once in tandem to maximize customer flow.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
East West Bancorp, Inc. - Uber Partner Dallas, TX, 09/2022 - 01/2023
Achieved consistently high customer scores due to exceptional service.
Cleaned vehicle regularly to maintain professional appearance.
Followed safety rules to keep clean driving record with no accidents or incidents.
Followed safety regulations and state laws governing vehicle operation.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Delivered or picked up mail and packages for customers or employees.
Los Palenques - Restaurant Waitress City, STATE, 01/2022 - 09/2022
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Provided exceptional service to high volume of daily customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Addressed complaints to kitchen staff and served replacement items.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Stocked service areas with supplies during slow periods.
Filled condiments and napkin containers during slack periods.
Mace Equipment Company, Inc - Managing Director City, STATE, 08/2016 - 11/2021
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
Performed sales and support activities to meet client needs and maintain service levels.
Leveraged monitoring and control reports to verify data, manage risk and minimize losses
Negotiated pricing using discretion to build profitable portfolio.
Maximized efficiency of operational systems by updating internal frameworks and controls.
Developed product and service expertise across groups to deliver desired client experience.
Developed rapport and instilled confidence with clients to develop credibility and earn trust.
Contributed to professional development of client staff through effective training and mentorship.
Contributed to profitability through expense control and pricing practices for products and services.
Conducted independent analysis and assessment to resolve strategic issues.
Liaised with senior leaders to recommend strategy and new initiatives based on in-depth understanding of business.
Broke down strategic problems and analysis to provide insights and recommendations.
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