LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
I am a dedicated, motivated, highly detailed individual with 10 years experience in the medical profession. In me, you will discover a reliable, detail-oriented, hard-working addition to your successful environment.
Skill Highlights
CPT/ICD9 and ICD 10; EMR/NextGen/Centricity; Microsoft Office-Excel, Word, Access, Outlook, PowerPoint; Claim-cycle/Collection strategies-submission,appeals,collections; Explanation of Benefits (EOB); Managed Care/ PPO/HMO/Third Party/MVA/ Worker's Comp Billing; Documentation; Multi-tasking; High-volume comfort and Adaptable
Professional Experience
09/2015 to 06/2016
CONVENIENCE STORE CLERK Getgo Camden, PA,
Handling POS System;Stock shelves, counters; Clean and maintain appearance of location; Relay product knowledge to customers and aid in shopping; Calculate daily sales; Resolve customer complaints; Handling currency in exchange of goods
05/2015 to 09/2015
CONVENIENCE STORE CLERK Getgo Lyndhurst, OH,
Handling POS System;Stock shelves, counters; Clean and maintain appearance of location; Relay product knowledge to customers and aid in shopping; Calculate daily sales; Resolve customer complaints; Handling currency in exchange of goods
02/2015 to 05/2015
SERVER Stan Clark Companies Oklahoma City, OK,

Greeting then escorting customers to prepared tables Present menus; offer recommendations; ensuring of proper order; relay to cook and ensuring correct order to correct customer; Routinely cleaned tables, settings, glassware, utensils, plates, counters, floors; Payment collection.

07/2013 to 02/2015
PATIENT ACCOUNTS REPRESENTATIVE Amita Health Pewaukee, WI,

Performing collection activities related to follow-up and timely account resolution including patient communication, clients, reimbursement vendors and other external entities, while adhering to all client, state and federal guidelines; Promote positive customer service and excellent phone etiquette; Handling patient complaints, disputes questions and concerns in a timely fashion; Financial counseling to patients setting payment arrangements; Expediting according for account resolution; Working knowledge of EOB's, HCFA's, and UB's Secondary billing, handling of adjustments and appeals; Processing of medical bills and statements, receipts via print, fax or email.

02/2013 to 05/2013
DATA ENTRY CLERK Harris County Houston, TX,

Front office duties including answering phone lines, EMR messages, check in and out, billing, insurance verification, patient scheduling, scanning of documentation.

Physician and clinical Credentialing.

Creating daily/weekly/monthly statistics for clinic and reporting to committees, physicians, management and staff members.

03/2012 to 01/2013
First Physicians, MSO Customer Assistant Sysco Greensboro, NC,

Patient scheduling including cancellations, rescheduling and confirmations (70 physicians); New hire trainer; Data entry for EMR Ensuring updated patient demographics and insurance information; Answering high-volume calls via PBX operating system, paging capabilities.

03/2007 to 2011
Customer Service Representative East Texas Medical Center City, STATE,

PBX operator, answering and assisting calls for ETMC including First Physician's Clinic.

Data entry for Help Desk tickets for employees requiring technical support; HealthFirst referral line; After hours for DRL, Help Desk and ETMC Home Health.

MSO Scheduling for First Physician's Clinic (60 physicians).

Education and Training
Expected in
: Medical Assistant
Vista College - Longview, Texas
GPA:
Expected in
: Medical Office Management
Kilgore College - Longview, Texas
GPA:
Expected in
:
Advertsing/Graphic Kilgore College - Kilgore, Texas
GPA:
Expected in
: Nursing
Tyler Junior College - Tyler, TX
GPA:
Skills
Benefits, Billing, counseling, CPT, Resolve customer complaints, client, clients, Customer service, Data entry, detail-oriented, Documentation, email, fashion, fax, Financial, Front office, Help Desk, Home Health, ICD 10, insurance, Access, Excel, exchange, Microsoft Office, Outlook, PowerPoint, Word, Multi-tasking, operating system, PBX, POS, reporting, sales, scanning, Scheduling, statistics, tables, technical support, phone, phone etiquette, trainer

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School Attended

  • Vista College
  • Kilgore College
  • Advertsing/Graphic Kilgore College
  • Tyler Junior College

Job Titles Held:

  • CONVENIENCE STORE CLERK
  • CONVENIENCE STORE CLERK
  • SERVER
  • PATIENT ACCOUNTS REPRESENTATIVE
  • DATA ENTRY CLERK
  • First Physicians, MSO Customer Assistant
  • Customer Service Representative

Degrees

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