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CONVENIENCE STORE CLERK Resume Example

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CONVENIENCE STORE CLERK
Professional Summary
I am a dedicated, motivated, highly detailed individual with 10 years experience in the medical profession. In me, you will discover a reliable, detail-oriented, hard-working addition to your successful environment.
Skill Highlights
CPT/ICD9 and ICD 10; EMR/NextGen/Centricity; Microsoft Office-Excel, Word, Access, Outlook, PowerPoint; Claim-cycle/Collection strategies-submission,appeals,collections; Explanation of Benefits (EOB); Managed Care/ PPO/HMO/Third Party/MVA/ Worker's Comp Billing; Documentation; Multi-tasking; High-volume comfort and Adaptable
Professional Experience
10/2015 to 07/2016
CONVENIENCE STORE CLERKGetgo - Camden , PAHandling POS System;Stock shelves, counters; Clean and maintain appearance of location; Relay product knowledge to customers and aid in shopping; Calculate daily sales; Resolve customer complaints; Handling currency in exchange of goods
06/2015 to 10/2015
CONVENIENCE STORE CLERKGetgo - Lyndhurst , OHHandling POS System;Stock shelves, counters; Clean and maintain appearance of location; Relay product knowledge to customers and aid in shopping; Calculate daily sales; Resolve customer complaints; Handling currency in exchange of goods
03/2015 to 06/2015
SERVERStan Clark Companies - Oklahoma City , OK

Greeting then escorting customers to prepared tables Present menus; offer recommendations; ensuring of proper order; relay to cook and ensuring correct order to correct customer; Routinely cleaned tables, settings, glassware, utensils, plates, counters, floors; Payment collection.

08/2013 to 03/2015
PATIENT ACCOUNTS REPRESENTATIVEAmita Health - Pewaukee , WI

Performing collection activities related to follow-up and timely account resolution including patient communication, clients, reimbursement vendors and other external entities, while adhering to all client, state and federal guidelines; Promote positive customer service and excellent phone etiquette; Handling patient complaints, disputes questions and concerns in a timely fashion; Financial counseling to patients setting payment arrangements; Expediting according for account resolution; Working knowledge of EOB's, HCFA's, and UB's Secondary billing, handling of adjustments and appeals; Processing of medical bills and statements, receipts via print, fax or email.

03/2013 to 06/2013
DATA ENTRY CLERKHarris County - Houston , TX

Front office duties including answering phone lines, EMR messages, check in and out, billing, insurance verification, patient scheduling, scanning of documentation.

Physician and clinical Credentialing.

Creating daily/weekly/monthly statistics for clinic and reporting to committees, physicians, management and staff members.

04/2012 to 02/2013
First Physicians, MSO Customer AssistantSysco - Greensboro , NC

Patient scheduling including cancellations, rescheduling and confirmations (70 physicians); New hire trainer; Data entry for EMR Ensuring updated patient demographics and insurance information; Answering high-volume calls via PBX operating system, paging capabilities.

04/2007 to 01/2011
Customer Service RepresentativeEast Texas Medical Center - City , STATE

PBX operator, answering and assisting calls for ETMC including First Physician's Clinic.

Data entry for Help Desk tickets for employees requiring technical support; HealthFirst referral line; After hours for DRL, Help Desk and ETMC Home Health.

MSO Scheduling for First Physician's Clinic (60 physicians).

Education and Training
Medical AssistantVista College - City, State
Medical Office ManagementKilgore College - City, State
Advertsing/Graphic Kilgore College - City, State
NursingTyler Junior College - City, State
Skills
Benefits, Billing, counseling, CPT, Resolve customer complaints, client, clients, Customer service, Data entry, detail-oriented, Documentation, email, fashion, fax, Financial, Front office, Help Desk, Home Health, ICD 10, insurance, Access, Excel, exchange, Microsoft Office, Outlook, PowerPoint, Word, Multi-tasking, operating system, PBX, POS, reporting, sales, scanning, Scheduling, statistics, tables, technical support, phone, phone etiquette, trainer
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Vista College
  • Kilgore College
  • Advertsing/Graphic Kilgore College
  • Tyler Junior College

Job Titles Held:

  • CONVENIENCE STORE CLERK
  • SERVER
  • PATIENT ACCOUNTS REPRESENTATIVE
  • DATA ENTRY CLERK
  • First Physicians, MSO Customer Assistant
  • Customer Service Representative

Degrees

  • Medical Assistant
    Medical Office Management
    Nursing

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