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contracts administrator resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Resourceful Project Manager with 15 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Supports and guides cross-functional team members while implementing best practices with the human resources team. Serves as human resources champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Skills
  • Budget coordination
  • Policy and procedure improvements
  • Documentation proficiency
  • Team leadership and direction
  • Candidate Searching
  • Conflict Resolution
  • Analytical and Critical Thinking
  • Reporting oversight
  • Logistics operations management
  • Workflow Management
  • Company policy oversight
  • Interpersonal and written communication
Work History
01/2010 to 12/2010
Contracts Administrator The Kemtah Group South Burlington, VT,
  • Managed contracting processes and corporate networking for a global leader in advanced technology solutions
  • Networked and interacted with local, national and international associations to optimize industry connections
  • Reviewed, interpreted and evaluated purchasing requisitions, bid responses and contractual terms
  • Ensured clarity and adequacy of description for funding, materials, quality controls, disclosure, negotiation terms, objectives and timetables
  • Managed contracting processes and corporate networking for global leader in advanced technology solutions
  • Provided technical and administrative support for Request for Proposal (RFP) and proposal packages
  • Cultivated global and multicultural partnerships for contract management, product delivery and product support to end users
  • Monitored incoming contracts and service agreements for correct pricing and information.
09/2017 to 10/2021
TRICARE Liaison Ufc Gym Honolulu, HI,
  • Enrollment
  • Manages and supports delivery of customer service and support, resolving local issues and concerns
  • Recommend and implement optimal strategies for process improvement for Military Treatment Facilities (MTFs) and Enhanced Multi Service Markets (eMSMs)
  • Collaborated with client at MTFs/eMSMS to create and execute operational roadmap/strategies to establish framework to solve conflict, improve quality and timeliness
  • Improved cross-departmental processes to enhance performance and foster continuous improvement
  • Diffused tense situations between parties using remediation techniques to keep projects on track
  • Recommend, develop and implement strategies for resolving differences and developing effective KPIs
  • Participated in monthly organizational meetings and cross-functional teams utilizing strategic planning methods to align team operations to ensure projects and deliverables for individual MTFs were completed on time and exceeded client expectations
  • Solved conflicts and addressed issues that occurred between other entities and business.
  • Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
  • Maintained knowledge of latest requirements and support strategies.
03/2014 to 10/2017
Senior Manager, Sports Partnerships and Event U.S. CHAMBER OF COMMERCE FOUNDATION City, STATE,


  • Controlled expenditures with improved planning and utilization at different levels
  • Detected and helped fill market gaps with proactive approach to resource allocation
  • Designed and orchestrated annual calendars for Expo events by collaborating with various multi-dimensional entities such as NBA, NHL and MLB, traditional events, and Career Summits with major military installations nationwide and internationally
  • Tailored, constructed and implemented media and social media strategies towards a targeted audience, to include coverage before, during and after an event, resulting in increased attendance by 40%
  • Led teams focused on relationships with employers to advocate and develop internal veteran and military spouse educational and hiring initiatives
  • Scoped and oversaw both qualitative and quantitative research
  • Managed inventory, production, workflow and distribution, analyzing each stage of product life cycle and recommending improvements to streamline processes.
  • Oversaw reporting functions to executive leadership.
  • Managed multiple, large-scale projects across west region, comprised of 29 states.
02/2011 to 02/2014
Regional Program Manager Serco/A-Team Solutions City, STATE,


  • Cultivated relationships with 3000+ community groups, project stakeholders and funding sources to maximize program outreach
  • Clearly communicated program performance, gathered data and crafted engaging and artful presentations
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination for event projects
  • Conceptualized, designed and presented marketing and outreach materials that resulted in increased program exposure
  • Planned training seminars and group presentations to educate on financial, mental health, counseling, child care, and employment support available to service members and their families
  • Facilitated partnerships with communities and funding sources to boost program awareness
  • Led design and implementation of social networking meetings to help 17,000+ employers meet and interview unemployed veterans
  • Analyzed and responded to changing market conditions to include competitive benchmarking
  • Reviewed and analyzed current program processes and suggested actionable improvements
  • Monitored and reported program metrics to assess best practices of employment and education during veteran transition
  • Allocated resources to support program objectives and continuously reassessed to optimize utilization
Education
Expected in 08/2016 to to
M.B.A: PROGRAM MANAGEMENT
Colorado Technical University - ,
GPA:
Expected in 03/2013 to to
M.B.A: INFORMATION TECHNOLOGY MANAGEMENT
Western Governors University - ,
GPA:
Expected in 12/2010 to to
B.S: INFORMATION TECHNOLOGY MANAGEMENT
Western Governors University - ,
GPA:
Accomplishments
  • Northrop Grumman, Fort Leavenworth, KS 2007 - 2010
  • Esponsible for overall planning and execution of process improvement projects related to federally contracted Information Technology (IT) programs and support functions ensuring contract deliverables were being met
  • Eveloped monthly executive presentations, reports and briefing materials to facilitate deep understanding and honest appraisal of projects, cost-effective alternatives, and improvements to strategic business objectives
  • Led design and implementation of program policies, frameworks and toolkits for comprehensive and well controlled change management processes
  • Streamlined operations by developing and authoring standard operating procedures and guidelines for all travel processes, financial allocations and itinerary planning
  • Coordinated domestic and international travel for over 150 individuals, as well as expense report submission and approval
  • Track, analyze, and communicate key quantitative metrics and develop and execute project plans that support contract deliverables
  • Success: Developed and implemented improvements that saved the company over $260,000 in unbilled travel expenses
  • Partnered successfully with management to implement Quality Assurance procedures and earn certification as ISO:9001 Internal Auditor.

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Resume Overview

School Attended

  • Colorado Technical University
  • Western Governors University
  • Western Governors University

Job Titles Held:

  • Contracts Administrator
  • TRICARE Liaison
  • Senior Manager, Sports Partnerships and Event
  • Regional Program Manager

Degrees

  • M.B.A
  • M.B.A
  • B.S

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