Results-focused management professional offering [Number] years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.
Focused Operations Manager successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Developed the business' first incentive attendance plan which motivated contractors and resulted in a 60% increase in availability of staff.
Created revenue stream that moved the business from negative growth to positive.
Served as a mentor to junior members to ensure future growth
Executed integrated advertising campaign across multiple media channels including radio, fliers, coupons, and word-of-mouth.
Reduced and controlled expenses by identifying and rectifying opportunities in training, ensuring POS was correctly entered, and hiring the right professional in the right position.
Leadership Development Program
People Interaction Seminar
Retail Sales Leadership
Administrative, auditing,, cash handling, closing, Communication skills, customer relations, driving, filing, human resources, leadership, managing, POS, profit, promotion, retail, sales, Staffing, supervisor, supervising,
Companies Worked For:
Job Titles Held: