Dedicated business and auto finance professional, experienced working in fast paced environments demanding strong organizational, communication and interpersonal skills. Confident, ethical, trustworthy and discreet with commitment to superior customer service and up-to-date compliance standards. Detailed oriented and resourceful in completing projects. Able to multi task effectively.
Consistently in the top ten of the country for booking retail and lease contracts while maintaining less than one percent error ratio.
Oversaw a five person team for the repossession department keeping the loss ratio under five percent.
Trained and directed new hires during orientation and on the job.
Successfully completed several training courses: loss prevention, retail financing, wholesale management, privacy and information security, professional assertiveness.
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