continuous improvement technician resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Implementing tracking systems
  • Developing metrics
  • Analyzing business processes
  • Lean manufacturing principles
  • Training employees
  • Preventative maintenance
  • Materials knowledge
  • Project management
  • Employee training
  • Equipment storage
  • Programming expertise
  • Materials loading
  • Process duplication
  • Production log maintenance
  • Performance optimization
04/2011 to 11/2020
Continuous Improvement Technician Basic American Foods Denver, CO,

Examined hazardous incidents and accidents to uncover causes and provided corrective actions.

  • Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
  • Coordinated with leadership teams using CI/Lean practices on Continuous Improvement projects and activities.
  • Managed continuous improvement strategies to eliminate end-product variances, improve manufacturing margins, and reduce costs.
  • Established and accomplished goals for improvements in profits, quality and delivery.
  • Improved methods and procedures for processes, measurement, documenting and workflow techniques.
  • Trained and mentored project leaders and discipline managers to drive culture change toward total quality mindset across production continuum.
  • Provided awareness and understanding of overall project portfolio, interactions and issues to team members and stakeholders.
  • Teamed with engineering and manufacturing teams to conduct testing and validation, develop product prototypes and support manufacturing cost control initiatives.
  • Troubleshot problems with equipment, devices or products.
  • Transported material to correct locations and documented inventory changes.
  • Monitored manufacturing processes and made improvements to increase profit.
  • Kept production logs and maintained job material inventory.
  • Trained new employees on company and safety standards, providing assistance and remediation with issues.
  • Scheduled preventive maintenance on equipment.
  • Evaluated and enhanced controlled assembly processes, line rates and head counts.
  • Assisted engineers in developing, building and testing prototypes for new products.
  • Created and optimized work instructions for each position to clarify standards and enhance productivity.
  • Worked from layout and work order, created programs and set up machines to produce required parts.
  • Reviewed established procedures to assess areas in need of improvement.
  • Implemented unique methods and methodologies, which helped reduce and resolve issues.
  • Created documentation and reports for QC quality control meetings.
  • Monitored and enforced safety behaviors and policies at worksites.
  • Managed safety meetings and training workshops to inform workers of new policies and educate on safety practices.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
02/2007 to 12/2010
Driver, and Logistics Coordinator Banks Tanks/ United Site Service's City, STATE,
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Analyzed client orders and available driving personnel to plan and execute within client needs and expectations.
  • Dispatched information to service providers to schedule freight movement.
  • Audited and approved weekly invoices for customer accounts to facilitate accurate billing.
  • Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
  • Consulted with customers to gain feedback and address product or service concerns.
  • Verified contents of inventory loads against shipping papers to determine discrepancies.
  • Drove trucks to and from job sites to deliver workers and supplies.
  • Transported clients to events and programs according to activity schedule.
  • Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
  • Completed customer orders and collected payments to keep accounts current.
  • Saved on gas costs every month by planning more efficient routes.
  • Assessed proposed changes for potential impacts to region and evaluated driver capacity and overflow.
10/2003 to 01/2007
Warehouse, Driver, Assembly Maintenance Progressive Lighting Inc. City, STATE,
  • Pulled merchandise to fulfill orders to specification.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Prepared inventory for shipment by attaching tags and labels.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Replenished inventory with focus on addressing customer needs.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Communicated with customers to discuss packing needs and special items or circumstances.
  • Labeled pallets with proper information for storage in correct locations within warehouse.
  • Kept stockroom orderly, accessible and safe with regular upkeep.
  • Cleaned and organized display cases, shelves and aisles.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Delivered goods and services to customers on time and in excellent condition.
  • Staged and sorted multiple types of products for loading.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Loaded perishable goods into environmentally controlled trucks.
Education and Training
Expected in 05/2003
High School Diploma:
North Forsyth High School - Cumming, GA

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Resume Overview

School Attended

  • North Forsyth High School

Job Titles Held:

  • Continuous Improvement Technician
  • Driver, and Logistics Coordinator
  • Warehouse, Driver, Assembly Maintenance


  • High School Diploma

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