• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Contact Representative
Please provide a type of job or location to search!
SEARCH

Contact Representative Resume Example

Love this resume?Build Your Own Now
CONTACT REPRESENTATIVE
Summary

An extensive background in Collection and Customer Service. Highly enthusiastic customer service professional with over 25 years client interface experience. I am dedicated and motivated to maintain customer satisfaction and contribute to the company success.

.

Highlights
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver


  • Courteous demeanor
  • Energetic work attitude
  • Telephone inquiries specialist
  • Customer service expert

Accomplishments
  • Researched and rapidly resolved clients tax account issues. Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
Experience
Contact Representative 11/2000 to 01/2013Department Of The TreasuryWinston Salem , NC

Duties involved analyzing and resolving and/ or determining information needed to resolve taxpayers inquires, through research/input on both the Automatic Collection System (ACS) and Integrated Data Retrieval System (IDRS). Issues often involving multi-accounts issues, such as adjusting tax, up dating nonmaster file, business and corporate accounts, initiating credit transfers, adjusting tax, penalties and/or interest and preparing manual refunds. Advising Taxpayers or their representative through correspondence or telephone of action taken, demand full payment or enter into an installment agreement, suspend case as currently not collectible, or inform taxpayer of tax regulation and enforcement action.

Education
Associate of Science: Accounting2010EverestCity, State

[4.0] GPA

Skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Typing 45 wpm
Awards
  • Performance Award 2007, 2008, 2009, 2010, 2011, 2012
  • Good Conduct (2nd Award)
  • Recipient of Army Commendation Medal
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Everest

Job Titles Held:

  • Contact Representative

Degrees

  • Associate of Science : Accounting 2010

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Lead-Contact-Representative-Retired-resume-sample

Lead Contact Representative-Retired

US Government, Social Security Admin

City , STATE

Contact-Representative-resume-sample

Contact Representative

Department Of The Treasury

Queens , NY

NEW-BUSINESS-OPERATIONS-MANAGER•CLIENT-SERVICES--SUPERVISOR,-•CLIENT,-CONTACT-CENTER-REPRESENTATIVE-resume-sample

NEW BUSINESS OPERATIONS MANAGER•CLIENT SERVICES- SUPERVISOR, •CLIENT, CONTACT CENTER REPRESENTATIVE

Brightree

Coral Springs , FL

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.