Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Skills
Sales trends
Merchandising Knowledge
Exceptional Customer Service
Relationship building
Upselling
Problem-solving skills
Good listening skills
Written Communication
Tech-savvy
Team Player
Cultural awareness
Consistent Million Dollar Sales Rep
Education
Harlod Washington CollegeChicago, IL, Expected in ā āAssociate of Science:Business Administration - GPA:
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Engaged with customers to effectively build rapport and lasting relationships.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Communicated with customers to understand needs and recommend appropriate solutions.
Identified client needs, built relationships and overcame objections to drive sales.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Provided first-rate service to all customers and potential customers.
Helped resolve client problems quickly with superior customer service.
Listened to customer details and offered matching solutions to meet wide range of requirements.
Promoted and up-sold products and services to meet needs of customers.
Worked to build relationships with customers and built potential for additional sales.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Created and implemented sales strategies to successfully meet company targets.
Responded to telephone and in-person requests for information.
Used strong customer service skills to develop loyal customer base, increasing repurchasing rate [Number]%.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Interacted with approximately [Number] customers daily to provide personalized product guidance, resolve issues and open new accounts.
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Communicated with store employees to maintain conditions and appearance of retail area.
Drafted, finalized and submitted paperwork to complete sales.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
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