Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills
  • Sales trends
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Relationship building
  • Upselling
  • Problem-solving skills
  • Good listening skills
  • Written Communication
  • Tech-savvy
  • Team Player
  • Cultural awareness
  • Consistent Million Dollar Sales Rep
Education
Harlod Washington College Chicago, IL, Expected in Associate of Science : Business Administration - GPA :
Work History
Provia - Consultive Sales Associate
Walnut Creek Facility, OH, 10/2009 - 05/2021
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Provided first-rate service to all customers and potential customers.
  • Helped resolve client problems quickly with superior customer service.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Promoted and up-sold products and services to meet needs of customers.
  • Worked to build relationships with customers and built potential for additional sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Created and implemented sales strategies to successfully meet company targets.
  • Responded to telephone and in-person requests for information.
  • Used strong customer service skills to develop loyal customer base, increasing repurchasing rate [Number]%.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Interacted with approximately [Number] customers daily to provide personalized product guidance, resolve issues and open new accounts.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Communicated with store employees to maintain conditions and appearance of retail area.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Sammons Financial - Sales Account Manager
Wichita, KS, 09/2007 - 09/2009
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Created proposals for new and repeat customer business transactions.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Consistently exceeded monthly sales quotas by more than [Number]% by pursuing leads and expanding prospect list.
  • Met with average of [Number] clients per week consistently, resulting in [Number]% client retention rate.
  • Handled [Number] client companies and brought in [Number] new accounts in [Timeframe].
  • In top [Number]% of sales representatives out of [Number] reps nationwide.
  • Acquired $[Amount] million in sales revenue in [Number] months.
Tds Telecom - Sales Consultant
Bend, OR, 04/2005 - 08/2007
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Assisted call-in customers with questions and orders.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Provided sales and customer service assistance to walk-in traffic
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Comcast Cable - Outside Residential Sales Representative
City, STATE, 01/2004 - 04/2005
  • Worked independently with minimal supervision.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built relationships with customers and community to promote long term business growth.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Marketed products and liaised with industry professionals by attending seminars and trade shows.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Developed, maintained and utilized diverse client base.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Performed required travel for training and scheduled events.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Harlod Washington College

Job Titles Held:

  • Consultive Sales Associate
  • Sales Account Manager
  • Sales Consultant
  • Outside Residential Sales Representative

Degrees

  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: