Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Product/Application Design
  • Research/Development (R&D)
  • Product Launch/Feature Release
  • System Innovation/Integration
  • Pre/Post Sales Engineering
  • Engineering/Quality Assurance
  • Team Recruitment/Mentorship
  • Analytics & Metrics Analysis
  • Output/Efficiency Improvement
  • Technical/Project Leadership
  • Prioritization/Remediation
  • Quality Standards/Processes
  • Product/Budget Management
  • Process Development/Oversight
  • Customer Satisfaction/Retention
  • CERTIFICATIONS
  • Agile, Marketing, Strategy
  • API, Market, Strategic
  • Application Design, C#, Vision
  • Architect, Microsoft Certified Professional
  • Automation, MCP
  • Budget Management, MVC
  • CD, MySQL
  • Coach, Next
  • Consulting, PCI
  • Cost reduction, Policies
  • Clients, PostgreSQL
  • Customer Satisfaction, Process Development
  • Delivery, Processes
  • Dell, Project Leadership
  • Direction, Quality
  • Economics, Quality Assurance
  • ERP, QA
  • Fast, Recruitment
  • Functional, Research
  • Innovation, Sage
  • Java, Sales
  • JavaScript, Servers
  • Team building, Shipping
  • Managing, Software design
  • Technical Process Improvement
Education
State University of Civil Engineering and Architecture Kharkov, Expected in Bachelor of Science : Civil Engineering - GPA : Design, architecture, coach, m entorshi p, leading mult iple teams, collaborative environment, ownership
Certifications
ScrumMaster AWS Certified Solutions Architect – Associate Microsoft Certified Professional (MCP)
Work History
Oracle - Consulting Technical Manager
Orlando, FL, 02/2020 - 07/2020
  • Provided trusted advisory services to customers by delivering innovative software solutions.
  • Led the solution design and implementation aspects of engagements.
  • Managed multiple concurrent projects and provided technical advisory guidance to clients.
  • Oversaw engagement economics and managed appropriate resources.
  • Collaborated with the consulting sales team by providing technical expertise.
Eaton Corporation - Engineering Manager
New York, NY, 02/2019 - 04/2020
  • Led the distributed engineering team building next generation print-on-demand production software and supporting $300M in revenue.
  • Established QA and Production Support Engineering groups from ground-up.
  • Improved team’s NPS from 22 to 58 within 8 months.
  • Drove 3rd party printing vendor integration that resulted in improvement of new print types TTM by 50%.
  • Designed platform wide Address Verification Service which saved company over $300K in shipping costs.
  • Transitioned on-premise infrastructure to AWS.
  • Led the transition to microservices.
Publicis Groupe Sa - Director of Engineering/Co-founder
Danbury, CT, 01/2014 - 05/2018
  • Led a fast-growing, dynamic engineering team, delivered timely solutions to the market, and executed challenging development activities across a comprehensive application roadmap for a global SaaS fulfillment management provider; influential in identifying, reviewing, and setting strategic direction for the Company.
  • Led customer implementations (pre/post sales engineering), defined project scope/plan and resource allocation.
  • Acted as a key technical resource during the sales process.
  • Partnered and developed integrations with NetSuite ERP, Sage ERP, Amazon, Dell Boomi, Shopify, Etsy, Magento, UPS, FedEx, USPS and Dhl.
  • Single-handedly integrated with NetSuite ERP which created a highly profitable sales channel for the company.
  • Established offshore engineering teams that resulted in cost reduction by 27% and enhanced productivity.
  • Transitioned from managed service provider to AWS that improved system availability from 99.
Lenos Software - Vice President of Engineering
City, STATE, 03/2007 - 01/2014
  • Carried out the Company’s overall technology vision, shaped technical strategy, and drove development execution for a global SaaS marketing automation provider; cultivated a strong, transparent, and collaborative engineering culture and established strategies and policies to promote engineering excellence.
  • Enhanced application performance by 40%, improving release deployment process and stability of application.
  • Introduced and implemented Agile Scrum methodology; acted as Scrum Master, increasing the teams' productivity by 30% and reducing Bugs found in the QA phase by 20%.
  • Improved servers’ utilization and TCO by 40% through server virtualization initiative; resulted in infrastructure IT savings of $300K over a three-year period.
  • Led PCI DSS certification.
  • Established continuous integration and automated deployment processes; reduced defects by 18%.
Additional Information
  • Results/delivery-focused technologist with prominent software design, solutions/sales engineering, cloud computing, SaaS and team building/management experience. Verifiable track record of successfully delivering products, generating innovative ideas, and managing and establishing onshore/offshore/outsourcing engineering teams. Repeatedly acknowledged for the capacity to identify creative solutions to new challenges, work harmoniously with cross- functional/cross-cultural business partners across the full product/application lifecycle. Strong expertise as a ScrumMaster.

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Resume Overview

School Attended

  • State University of Civil Engineering and Architecture

Job Titles Held:

  • Consulting Technical Manager
  • Engineering Manager
  • Director of Engineering/Co-founder
  • Vice President of Engineering

Degrees

  • Bachelor of Science

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