Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Product/Application Design
Research/Development (R&D)
Product Launch/Feature Release
System Innovation/Integration
Pre/Post Sales Engineering
Engineering/Quality Assurance
Team Recruitment/Mentorship
Analytics & Metrics Analysis
Output/Efficiency Improvement
Technical/Project Leadership
Prioritization/Remediation
Quality Standards/Processes
Product/Budget Management
Process Development/Oversight
Customer Satisfaction/Retention
CERTIFICATIONS
Agile, Marketing, Strategy
API, Market, Strategic
Application Design, C#, Vision
Architect, Microsoft Certified Professional
Automation, MCP
Budget Management, MVC
CD, MySQL
Coach, Next
Consulting, PCI
Cost reduction, Policies
Clients, PostgreSQL
Customer Satisfaction, Process Development
Delivery, Processes
Dell, Project Leadership
Direction, Quality
Economics, Quality Assurance
ERP, QA
Fast, Recruitment
Functional, Research
Innovation, Sage
Java, Sales
JavaScript, Servers
Team building, Shipping
Managing, Software design
Technical Process Improvement
Education
State University of Civil Engineering and ArchitectureKharkov, Expected in – –Bachelor of Science:Civil Engineering - GPA:Design, architecture, coach, m entorshi p, leading mult iple teams, collaborative environment, ownership
Certifications
ScrumMaster AWS Certified Solutions Architect – Associate Microsoft Certified Professional (MCP)
Provided trusted advisory services to customers by delivering innovative software solutions.
Led the solution design and implementation aspects of engagements.
Managed multiple concurrent projects and provided technical advisory guidance to clients.
Oversaw engagement economics and managed appropriate resources.
Collaborated with the consulting sales team by providing technical expertise.
Eaton Corporation - Engineering Manager New York, NY, 02/2019 - 04/2020
Led the distributed engineering team building next generation print-on-demand production software and supporting
$300M in revenue.
Established QA and Production Support Engineering groups from ground-up.
Improved team’s NPS from 22 to 58 within 8 months.
Drove 3rd
party printing vendor integration that resulted in improvement of new print types TTM by 50%.
Designed platform wide Address Verification Service which saved company over $300K in shipping costs.
Transitioned on-premise infrastructure to AWS.
Led the transition to microservices.
Publicis Groupe Sa - Director of Engineering/Co-founder Danbury, CT, 01/2014 - 05/2018
Led a fast-growing, dynamic engineering team, delivered timely solutions to the market, and executed challenging
development activities across a comprehensive application roadmap for a global SaaS fulfillment management provider;
influential in identifying, reviewing, and setting strategic direction for the Company.
Led customer implementations (pre/post sales engineering), defined project scope/plan and resource allocation.
Acted as a key technical resource during the sales process.
Partnered and developed integrations with NetSuite ERP, Sage ERP, Amazon, Dell Boomi, Shopify, Etsy,
Magento, UPS, FedEx, USPS and Dhl.
Single-handedly integrated with NetSuite ERP which created a highly profitable sales channel for the company.
Established offshore engineering teams that resulted in cost reduction by 27% and enhanced productivity.
Transitioned from managed service provider to AWS that improved system availability from 99.
Lenos Software - Vice President of Engineering City, STATE, 03/2007 - 01/2014
Carried out the Company’s overall technology vision, shaped technical strategy, and drove development execution for a
global SaaS marketing automation provider; cultivated a strong, transparent, and collaborative engineering culture and
established strategies and policies to promote engineering excellence.
Enhanced application performance by 40%, improving release deployment process and stability of application.
Introduced and implemented Agile Scrum methodology; acted as Scrum Master, increasing the teams'
productivity by 30% and reducing Bugs found in the QA phase by 20%.
Improved servers’ utilization and TCO by 40% through server virtualization initiative; resulted in infrastructure IT
savings of $300K over a three-year period.
Led PCI DSS certification.
Established continuous integration and automated deployment processes; reduced defects by 18%.
Additional Information
Results/delivery-focused technologist with prominent software design, solutions/sales engineering, cloud computing,
SaaS and team building/management experience. Verifiable track record of successfully delivering products, generating
innovative ideas, and managing and establishing onshore/offshore/outsourcing engineering teams. Repeatedly
acknowledged for the capacity to identify creative solutions to new challenges, work harmoniously with cross-
functional/cross-cultural business partners across the full product/application lifecycle. Strong expertise as a
ScrumMaster.
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School Attended
State University of Civil Engineering and Architecture
