LiveCareer-Resume

consulting manager resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Motivational leader with extensive background delivering complex problem-solving, critical thinking and multitasking. Expert in Excel use and database management. Determined to increase profits through streamlining systems.

Creative Senior Consulting Manager strategically directs high-volume client engagements. Proficient in Construction best practices. Skilled in maintaining long-term relationships with clients. Dedicated to detail-oriented quality inspections and operational excellence.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Staff Training
  • Onboarding and Orientation
  • Verbal and Written Communication
  • Performance Tracking and Evaluation
  • Goal Setting
  • Training and Development
  • Team Leadership
  • Scheduling and Coordinating
  • Problem Resolution
  • Project Planning
  • Team Building
  • Documentation and Reporting
  • Administration and Reporting
  • Revenue Forecasting
  • Performance Evaluations
  • Managing Operations and Efficiency
  • Budget Management
  • Hiring and Training
  • Client Relationships
  • Account Management
  • Business Development
  • Computer Skills
  • Time Management
  • Professional and Courteous
  • Customer Service
  • Fiscal Management
  • Business Analysis and Reporting
  • Customer Relationship Management
Experience
02/2023 to Current Consulting Manager Change Healthcare | Portola Valley, CA,
  • Supervised teams of 3 people with focus on increasing efficiency.
  • Used Excel to manage assets and direct client engagements.
  • Created detailed budget worksheets and schedules in alignment with specifications.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Analyzed business performance data and forecasted business results for upper management.
08/2021 to 03/2023 Office Manager Ocado Group Plc | Orlando, FL,
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coded and entered daily invoices with in-house accounting software.
  • Managed office budget to handle inventory, postage and vendor services.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Analyzed business performance data and forecasted business results for upper management.
01/2014 to 12/2019 District Manager Restaurant Management Search | Buckeye, AZ,
  • Drove district growth through program quality, sales initiatives and customer service.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Maximized branch revenue by optimizing daily operations.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Cultivated positive rapport with associates and team leadership.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Supported sales team members to drive growth and development.
  • Reviewed operational records and reports to project sales and determine profitability.
Education and Training
Expected in 05/2015 to to Associate of Arts | General Studies San Diego Mesa College, San Diego, CA GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • San Diego Mesa College

Job Titles Held:

  • Consulting Manager
  • Office Manager
  • District Manager

Degrees

  • Associate of Arts

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