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consulting analyst resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Master in Business Management, Scrum Master and Agile Project Management certified with many years of experience in Information of Technology and Finance fields.
Acted as a Project Manager at Grupo Ultra for the ERP Oracle E-Business Suite implementation with the follow duties: creating plans, setting targets for milestones, managing meetings to check the progress of the project, adhering to deadlines, identifying and managing potential risks, mitigating issues, assisting in the definition of project scope and goals, serving as a point of contact for teams, communicating with executives and stakeholders to keep the project aligned with their goals, performing quality control on the project throughout development to maintain the standards expected, adjusting schedules and targets on the project as needed and motivating people involved in the project to complete tasks on time.
Responsible for implementations/enhancements for IT projects with the follow duties: writing specifications, writing and testing test cases, analyze current business processes and make recommendations for improvement, improve training and operational procedures to increase productivity, work with clients to understand requirements, create and present reports to executive team members and shareholders to support recommendations and use a variety of data analysis and organizational tools to uncover insights.
Responsible for implementations/enhancements for the ERP Oracle E-Business Suite for various modules (using documentation as BR.100 / MD.050 / MD.020 / DO.050 / TE.010 / TE.020 / TE.070 / TE.100 / TE.130)
Responsible for implementations/enhancements for the LIMS system.

I look forward to bring diversity and value to FEI Systems.

Skills
  • Negotiation competency
  • Strategic planning
  • Presentation skills
  • Project management
  • Stakeholder relations
  • Ability to analyze reports
  • Quality assurance and control
  • Training proficiency
  • Solution implementation
  • Strategic development
  • Quantitative skills
  • Conflict resolution
  • Organization
  • Working collaboratively
  • Friendly, positive attitude
  • Team collaboration
  • Functional requirements expertise
  • Technical knowledge
  • Flexible and adaptable
  • Collaboration
  • MS Office proficiency
Education and Training
University Of California Berkeley Extension Berkeley, CA, Expected in 05/2020 Program in Agile Project Management : Project Management - GPA :
Stanford University Stanford, CA Expected in 02/2019 Agile Project Management: Facilitating A Product Development Team With Scrum : Project Management - GPA :
FGV -Fundação Getulio Vargas São Paulo, Expected in 04/2014 MBA : Business Management - GPA :
Anhanguera Educacional São Paulo, Expected in 04/2012 BBA : Business Administration - GPA :
Oracle University São Paulo, Expected in 06/2012 Modules: AP/AR/Cash Management/Project Costing/SQL/FA/GL/INV/PO/SLA : Information Technology - GPA :
Certifications
  • Certified Scrum Master (CSM), Scrum Alliance - 2019
Experience
Russell Investments - Consulting Analyst
New York, NY, 05/2012 - 08/2018
  • Ultra Integration Project (ERP Oracle E-Business Suite) - USA, Brazil, Mexico and Uruguay
    Working in the PMO as a Project Manager, reporting directly for executives and stakeholders
  • LIMS System Project - Oxiteno USA and Brazil
    Supporting the labs to solve issues in the system for production of surfactants and special chemicals
  • APM (Application Performance Management) Project, Ultragaz
    Visiting the field to map user's requirements to enhance the system
  • PPM (Project Portfolio Management) Project, Oxiteno, Ultragaz, Ultracargo
    Implementing the system to manage project’s portfolio (writing specification, test case and testing the system)
  • Kaizen (continuous improvement in IT services requests) Project, Oxiteno USA and Brazil
    Leading IT service catalog review for CCO Oxiteno (using ITIL as a reference)
  • Electronic Accounting Project, Oxiteno Mexico
    Implementing Electronic Accounting
  • Supporting ERP Oracle E-Business Suite (AP module), USA and Mexico
    Solving and redirecting tickets as incident management, problem management and change management for Oxiteno
  • JPMorgan Project, Oxiteno USA
    Setting up JPMorgan Bank into ERP Oracle E-Business Suite (AP Module) for transations
  • Responsible for implementations/enhancements for the ERP Oracle E-Business Suite for various modules (using documentation as BR.100 / MD.050 / MD.020 / DO.050 / TE.010 / TE.020 / TE.070 / TE.100 / TE.130)

Accomplishments:

  • Improved customer experience by directing Ultragaz user’s requirements to the Service Desk and CCO Ultragaz
  • 120% performed at Kaizen Project
  • Supported transfer of knowledge between CCO Oxiteno (2nd level support system) to Service Desk (1st level support system)
  • Collaborated with the Governance team to create a manual explaining how to open an incident / problem / change request for CCO Oxiteno team
  • Decreased Ticket's SLA in 10% after starting using the manual
Marsh & Mclennan Companies, Inc. - Business Analyst
Vero Beach, FL, 07/2010 - 05/2012

Santander Bank Project

  • Analysis of forecast
  • Analysis of budget
  • Managing reports with presentation of results
  • Reviewing suppliers contracts
  • Interfacing with other sectors of the company
  • Reviewing fluxes of daily activities
  • User of ERP SAP SRM module

Accomplishments:

  • Reduced costs in 50% after reviewing around 400 suppliers contracts
  • Identified mistakes after creating tools to control the maintenance budget
  • Solved 800 maintenance tickets opened for the Santander branches
Marsh & Mclennan Companies, Inc. - Business Analyst
West Point, GA, 01/2007 - 12/2008
  • Analysis of accounts to identify process improvements
  • Analysis of forecast
  • Negotiating with suppliers
  • Reviewing suppliers contracts
  • Interfacing with other sectors of the company
  • Key USER for ERP TOTVS implementation

Accomplishments:

  • Reviewed ATM services contracts and detected that R$50.000 was being paid improperly
  • Improved payment process being a key user for TOTVS implementation
  • Reduced 20% of communication link accounts

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Resume Overview

School Attended

  • University Of California Berkeley Extension
  • Stanford University
  • FGV -Fundação Getulio Vargas
  • Anhanguera Educacional
  • Oracle University

Job Titles Held:

  • Consulting Analyst
  • Business Analyst
  • Business Analyst

Degrees

  • Program in Agile Project Management
  • Agile Project Management: Facilitating A Product Development Team With Scrum
  • MBA
  • BBA
  • Modules: AP/AR/Cash Management/Project Costing/SQL/FA/GL/INV/PO/SLA

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