Accomplished Program Coordinator and Administrative Assistant well-versed in Kensington Church operational and leadership arenas. Ten years' experience from assisting in launching a campus to care support to weekend lobby experience. Exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Analytical problem solving
Unsurpassed work ethic
Interface with volunteers and attendees effectively by
identifying needs, quickly gaining trust, and responding in a timely manner. Successfully planned and executed volunteer celebrations, lobby events and trainings for teams. Maintained database of volunteers and handled onboarding of new volunteers.
06/2013 to Current
Connections CoordinatorKensington Church - Troy, MICurrently lead over three hundred volunteers with 25 team leads for weekend and Wednesday services. Reviewed attendee needs and recruited qualified volunteers for Starting Point team and created a separate greeter team to ensure attendees were being focused upon.
07/2011 to 06/2014
Small Groups AdministratorKensington Church - Troy, MIServed as central point of contact for all group leaders for website updates, leader application, study materials and church wide information. Assisted in planning and organizing church wides which included study material ordering, communication to leaders and congregation, leader trainings and maintaing website updates.
09/2009 to 06/2011
Care AdministratorKensington Church - Troy, MIMaintained calendar for Care Director. Email correspondence with various ministries regarding schedule, name badges, volunteer background checks. Handled calls from church attendess that were sensitive and confidential.
04/2006 to 08/2007
Kensington Birmingham Administrative AssistantKensington Church - Troy, MIMaintained attendee information in ACS database. Responsible for teaching pastor and campus director calendar schedule.
Bachelor of Science: Public AdministrationOakland University - Rochester, MI, USMinor Sociology