I am an Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. I have an excellent work ethic and strength in boosting company morale. I am quality-focused andcommitted to approaching administrative tasks with tenacity and attention to detail.
Skills
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Flexible
Accurate and detailed
Works well under pressure
Pleasant demeanor
Advanced clerical knowledge
Advanced clerical knowledge
Advanced clerical knowledge
Report analysis
Typing speed of 35 WPM
Work History
Conflicts Analyst, 02/2001 to 01/2008 Womble Bond Dickinson – Columbia, ,
Answered and managed incoming and outgoing calls while recording accurate messages.
Helped distribute employee notices and mail around the office.
Processed conflicts requests
Assigned client/matter numbers to requests
Analyzed request information
Generated conflicts reports
Operated Office machines
Organized meetings and activities for the department
BPO Processor, 09/2000 to 02/2001 Healthcare Resolution Services, Inc. (Hcrs) – Rock Hill, SC,
Assigned properties to real estate agents
Entered data into the system
Reviewed documents for accuracy
Clerical support
Answered inquiries for lenders
Operated office machines
Met strict deadlines
Fulfilled strict daily quotas
Post Closing Funder, 01/1998 to 09/2000 Countrywide Home Loans – City, STATE,
Reviewed post closing files
Gathered proper documentation for loan files
Reviewed and organized files
Audited mortgage documents
Requested documents from lenders
Entered information into system
General Office Clerk, 10/1995 to 01/1998 FT Mortgage – City, ,
Organized departmental activities
Reviewed, packages and shipped loan packages for submission
Audited loan documents
Requested documents from lenders for loan files
Created weekly reports
Assigned and distributed loan files to processors
Data entry
Set up new software on computers
Faxing, filing, copying, and answering phones
Education
Associate of Applied Science: Mortgage Banking, Expected in 2014 El Centro Community College - Dallas Texas, GPA:
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