Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
I am an Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. I have an excellent work ethic and strength in boosting company morale. I am quality-focused andcommitted to approaching administrative tasks with tenacity and attention to detail.
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Flexible
  • Accurate and detailed
  • Works well under pressure
  • Pleasant demeanor
  • Advanced clerical knowledge
  • Advanced clerical knowledge
  • Advanced clerical knowledge
  • Report analysis
  • Typing speed of 35 WPM
Work History
Conflicts Analyst, 02/2001 to 01/2008
Womble Bond DickinsonColumbia, ,
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Helped distribute employee notices and mail around the office.
  • Processed conflicts requests
  • Assigned client/matter numbers to requests
  • Analyzed request information
  • Generated conflicts reports
  • Operated Office machines
  • Organized meetings and activities for the department
BPO Processor, 09/2000 to 02/2001
Healthcare Resolution Services, Inc. (Hcrs)Rock Hill, SC,
  • Assigned properties to real estate agents
  • Entered data into the system
  • Reviewed documents for accuracy
  • Clerical support
  • Answered inquiries for lenders
  • Operated office machines
  • Met strict deadlines
  • Fulfilled strict daily quotas
Post Closing Funder, 01/1998 to 09/2000
Countrywide Home LoansCity, STATE,
  • Reviewed post closing files
  • Gathered proper documentation for loan files
  • Reviewed and organized files
  • Audited mortgage documents
  • Requested documents from lenders
  • Entered information into system
General Office Clerk, 10/1995 to 01/1998
FT MortgageCity, ,
  • Organized departmental activities
  • Reviewed, packages and shipped loan packages for submission
  • Audited loan documents
  • Requested documents from lenders for loan files
  • Created weekly reports
  • Assigned and distributed loan files to processors
  • Data entry
  • Set up new software on computers
  • Faxing, filing, copying, and answering phones
Associate of Applied Science: Mortgage Banking, Expected in 2014
El Centro Community College - Dallas Texas,
  • 3.8 GPA
  • Coursework in Organizational Behavior

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School Attended

  • El Centro Community College

Job Titles Held:

  • Conflicts Analyst
  • BPO Processor
  • Post Closing Funder
  • General Office Clerk


  • Associate of Applied Science

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