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Conflicts Analyst Resume Example

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Reda "Jeanette"Greene
Summary

Motivated Professional with strong research and analytical skills. Detail-oriented and adept at collecting, analyzing, and reporting data from variety of sources. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually settings.

Skills
  • Analytical
  • Communication
  • Leadership
  • Critical Thinking
  • Research
  • Multitasking
  • Attention to Detail
  • Reliable and trustworthy
  • Decision-making
  • Customer service
  • Computer skills
  • Proficient in Intapp Open
  • Proficient in Elite 3E
  • Proficient in Dun & Bradstreet
  • Proficient in LegalKey
  • Proficient in FileSite
  • Proficient in Metastorm
  • Proficient in Refinitiv World Check
Experience
Conflicts Analyst|Company Name - City, State|09/2017 - Current
  • Handle multiple projects and tasks to ensure high quality and timely delivery.
  • Run conflict searches for change requests, including client name changes, matter name changes, and add party request.
  • Assist in maintaining the integrity and accuracy of the conflicts database by verifying information on the new client/matter forms and by running queries or reports to Identify and correct database errors.
  • Identify, support and answer all firm personnel needs for New Business Intake and/or related Conflicts processes in a timely and accurate fashion.
  • Team Lead for lateral attorneys new hire and staff hires consisting of importing large-scale former client list, portable matters and former employees, divide searches among teams if needed.
  • Apply judgment to design effective conflict searches by adding search terms, family trees, filters and Boolean searching to query databases for strategic relevant results in the database.
  • Construct meaningful and concise conflict reports by distinguishing relevant search results from those that are irrelevant to provide the General Council with analytical and accurate results with comments for guidance.
  • Team Lead for data base clean-up projects.
Records Coordinator Lead|Company Name - City, State|01/2016 - 09/2017
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Assisted with the onboarding of 20 plus attorneys with electronic and physical data.
  • Ran daily operations of records center by handling file intake, file releases, file destruction, and data requests.
  • Transitioned attorneys and secretaries moving to an electronic file environment by communicating and gaining trust.
  • Organize boxes for scanning operations to reduce warehouse cost.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Supervisor Business Intake & Records|Company Name - City, State|11/2009 - 03/2015
  • Identified and enforced best practices to bolster operational efficiency and prioritize tasks.
  • Assisted with the implementation, testing and training of Metastorm and Elite business systems software.
  • Complied with company policies, objectives and communication goals.
  • Supervised daily operations of records center
  • Supervised daily operations of conflicts and new business intake department.
  • Enhance employee's performance by training and development.
  • Identifies and corrects database errors.
  • Single point of contact for information and software issues.
  • Import/export large data sets for data analysis in conflict searches.
  • Oversee lateral new hire for attorneys and staff onboarding by running conflicts searches on prior clients, portable clients and former employees. Provide training on software, process and procedures.
  • Assist and supervise the annual destruction process to reduce off-site storage cost.
  • Monitored new business intake queue for new submissions requiring processing and performs appropriate actions.
  • Apply judgment to design effective conflict searches by adding search terms, family trees, filters and Boolean searching to query databases for strategic relevant results in the database.
  • Construct meaningful and concise conflict reports by distinguishing relevant search results from those that are irrelevant to provide the General Council with analytical and accurate results with comments for guidance.
Education and Training
The University of Tulsa|City|03/2006Certificate: Basic Petroleum Geology
American Management Association|City|01/2010Certificate of Merit: Basic Supervision
Chevron|City|10/2008Certificate: Business Conduct And Ethics Code
Chevron|City|12/2008Certificate: Cross-Cultural Understanding
Chevron|City|12/2004Certificate: Intercultural Communicating
New Horizons Computer Learning Centers|City|03/2001Certificate: Beginning Access
Chevron|City|10/2008Certificate: Business Conduct And Ethics Code
Chevron|City|10/2008Certificate: Information Protection User Awareness
Seventh Day Adventist|City|12/1992GED
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Resume Overview

School Attended

  • The University of Tulsa
  • American Management Association
  • Chevron
  • New Horizons Computer Learning Centers
  • Seventh Day Adventist

Job Titles Held:

  • Conflicts Analyst
  • Records Coordinator Lead
  • Supervisor Business Intake & Records

Degrees

  • Certificate : Basic Petroleum Geology
    Certificate of Merit : Basic Supervision
    Certificate : Business Conduct And Ethics Code
    Certificate : Cross-Cultural Understanding
    Certificate : Intercultural Communicating
    Certificate : Beginning Access
    Certificate : Business Conduct And Ethics Code
    Certificate : Information Protection User Awareness
    GED

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