Self-directed, resourceful, results and detail oriented administrative professional, able to handle multiple priorities, schedules, and deadlines, continually maintaining a positive attitude, excellent organizational skills and a strong professional work ethic.
Skills
Excellent communication skills
Flexible
Works well under pressure
Accurate and detailed
Professional phone etiquette
Conference planning
Team building
Customer service-oriented
Work History
Conference Coordinator/Office Manager, 02/2012
to 10/2014 Vicon Business Media – Amherst,
NH
Handle all aspects of a conference from beginning to end
Establish and maintain budgets
Work with the staff at the venue to ensure our needs are clearly outlined
Offer customer service to all attendees, speakers, special guests, and exhibitors
Client support for our sales team with current or potential exhibitors/advertisers
Generate weekly reports for executive staff on status of conferences
Front line at the registration desk fielding on site questions or concerns
Remain calm and able to think on my feet to provide the best possible experience to all
Coordinate daily operations of a publishing office
Order and maintain office supplies and equipment
Familiar with UPS or FedEx shipping protocols
Ensure filing systems are maintained and up to date
Managed company relocation
Liaise with outside vendors
Performed other related duties as required, or needed.
Editor in Chief / Managing Editor, 10/2004
to 02/2012 Vicon Publishing Inc – Amherst,
NH
Establish the publication's mission and voice
Learn/understand the publication's focus for its particular industry
Familiarity with subscribers' work environments and how the publication addresses their interests
Familiarity with advertisers and industry vendors' products and services
Awareness of and responsibility to maintain editorial policies
Generate ideas for content and recruit/edit/proofread articles
Work with columnists and outside authors
Responsible for the content of the magazine, newsletter, and website
Maintain consistent content style
Awareness of the status of all editorial pieces (print and electronic material)
Manage the flow of materials through production process
Oversee production, ad traffic, and editorial deadlines and processes
Manage long- and short-term editorial and production schedule
Stay aware of and keep others in tune with the editorial and production schedule
Generate ideas and pursue new projects, webinar topics, and other ancillary products
Attend trade shows and events
Work on, and participate in, activities and projects relevant to the editorial department
Managed office supplies, vendors, organization and upkeep
Familiar with UPS or FedEx shipping protocols
Signature Authority for outside vendors invoices, forwarded said invoices to the corporate accounting department
Ordered and distributed office supplies while adhering to a fixed office budget
Directed guests and routed deliveries and courier services
Screened applicant resumes and coordinated both phone and in-person interviews
Answered and managed incoming and outgoing calls while recording accurate messages
Opened and properly distributed incoming mail
Distributed employee notices from corporate around the office
Maintained a clean office area
Temporary Assistant Human Factors Group (work from home assignment), 09/2002
to 10/2003 Jump2Group – Houston,
TX
Transcribed taped printer service calls for human factors studies, to correct any bugs with the printers in the field
Compiled data analysis and updating of spreadsheets to help represent data collected for various human factor studies
Various Executive Administrative Assistant, 01/1997
to 09/2002 Digital/Compaq/Hewlett Packard – Littleton/Marlborough,
MA
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
Coordinated domestic travel arrangements, including booking airfare, hotel and transportation
Directed guests and routed deliveries and courier services
Answered and managed incoming and outgoing calls while recording accurate messages
Opened and properly distributed incoming mail
Assisted with event planning, including associated travel and logistical arrangements
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO
Coordinated board and committee meetings, including schedules and information preparation and distribution
Served as corporate liaison between the finance, IT and marketing departments
Worked with recruiters to select participants for human factors studies
Screened all applicants for human factors studies and directed them to the correct study location
Education
High School Diploma: North Middlesex Regional High School - Townsend,
MA
Skills
Ability to always keep the "big picture" in focus during budget planning, conference planning, customer service, client support, and editorial content. Proficient at editing, filing, maintaining policies, processes, and protocols.
