Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Self-directed, resourceful, results and detail oriented administrative professional, able to handle multiple priorities, schedules, and deadlines, continually maintaining a positive attitude, excellent organizational skills and a strong professional work ethic. 
  • Excellent communication skills
  • Flexible
  • Works well under pressure
  • Accurate and detailed
  • Professional phone etiquette
  • Conference planning
  • Team building
  • Customer service-oriented
Work History
Conference Coordinator/Office Manager, 01/2012 to 09/2014
Kool SmilesMcallen, TX,
  • Handle all aspects of a conference from beginning to end
  • Establish and maintain budgets 
  • Work with the staff at the venue to ensure our needs are clearly outlined 
  • Offer customer service to all attendees, speakers, special guests, and exhibitors 
  • Client support for our sales team with current or potential exhibitors/advertisers
  • Generate weekly reports for executive staff on status of conferences 
  • Front line at the registration desk fielding on site questions or concerns 
  • Remain calm and able to think on my feet to provide the best possible experience to all 
  • Coordinate daily operations of a publishing office 
  • Order and maintain office supplies and equipment 
  • Familiar with UPS or FedEx shipping protocols 
  • Ensure filing systems are maintained and up to date 
  • Managed company relocation 
  • Liaise with outside vendors 
  • Performed other related duties as required, or needed.
Editor in Chief / Managing Editor, 09/2004 to 01/2012
Vicon Publishing IncCity, STATE,
  • Establish the publication's mission and voice 
  • Learn/understand the publication's focus for its particular industry 
  • Familiarity with subscribers' work environments and how the publication addresses their interests 
  • Familiarity with advertisers and industry vendors' products and services 
  • Awareness of and responsibility to maintain editorial policies
  • Generate ideas for content and recruit/edit/proofread articles
  • Work with columnists and outside authors 
  • Responsible for the content of the magazine, newsletter, and website 
  • Maintain consistent content style 
  • Awareness of the status of all editorial pieces (print and electronic material) 
  • Manage the flow of materials through production process
  • Oversee production, ad traffic, and editorial deadlines and processes 
  • Manage long- and short-term editorial and production schedule
  • Stay aware of and keep others in tune with the editorial and production schedule 
  • Generate ideas and pursue new projects, webinar topics, and other ancillary products 
  • Attend trade shows and events 
  • Work on, and participate in, activities and projects relevant to the editorial department
Office Manager, 09/2003 to 09/2004
Vicon Publishing IncCity, STATE,
  • Managed office supplies, vendors, organization and upkeep 
  • Familiar with UPS or FedEx shipping protocols  
  • Signature Authority for outside vendors invoices, forwarded said invoices to the corporate accounting department
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Directed guests and routed deliveries and courier services
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Opened and properly distributed incoming mail
  • Distributed employee notices from corporate around the office
  • Maintained a clean office area
Temporary Assistant Human Factors Group (work from home assignment), 08/2002 to 09/2003
Jump2GroupCity, STATE,
  • Transcribed taped printer service calls for human factors studies, to correct any bugs with the printers in the field
  • Compiled data analysis and updating of spreadsheets to help represent data collected for various human factor studies
Various Executive Administrative Assistant, 1997 to 08/2002
Digital/Compaq/Hewlett PackardCity, STATE,
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
  • Coordinated domestic travel arrangements, including booking airfare, hotel and transportation
  • Directed guests and routed deliveries and courier services
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Opened and properly distributed incoming mail
  • Assisted with event planning, including associated travel and logistical arrangements
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO
  • Coordinated board and committee meetings, including schedules and information preparation and distribution
  • Served as corporate liaison between the finance, IT and marketing departments
  • Worked with recruiters to select participants for human factors studies
  • Screened all applicants for human factors studies and directed them to the correct study location
High School Diploma: , Expected in
North Middlesex Regional High School - Townsend, MA
Ability to always keep the "big picture" in focus during budget planning, conference planning, customer service, client support, and editorial content. Proficient at editing, filing, maintaining policies, processes, and protocols.

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School Attended

  • North Middlesex Regional High School

Job Titles Held:

  • Conference Coordinator/Office Manager
  • Editor in Chief / Managing Editor
  • Office Manager
  • Temporary Assistant Human Factors Group (work from home assignment)
  • Various Executive Administrative Assistant


  • High School Diploma

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