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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Self-directed, resourceful, results and detail oriented administrative professional, able to handle multiple priorities, schedules, and deadlines, continually maintaining a positive attitude, excellent organizational skills and a strong professional work ethic. 
Skills
  • Excellent communication skills
  • Flexible
  • Works well under pressure
  • Accurate and detailed
  • Professional phone etiquette
  • Conference planning
  • Team building
  • Customer service-oriented
Work History
Conference Coordinator/Office Manager, 01/2012 to 09/2014
Kool SmilesMcallen, TX,
  • Handle all aspects of a conference from beginning to end
  • Establish and maintain budgets 
  • Work with the staff at the venue to ensure our needs are clearly outlined 
  • Offer customer service to all attendees, speakers, special guests, and exhibitors 
  • Client support for our sales team with current or potential exhibitors/advertisers
  • Generate weekly reports for executive staff on status of conferences 
  • Front line at the registration desk fielding on site questions or concerns 
  • Remain calm and able to think on my feet to provide the best possible experience to all 
  • Coordinate daily operations of a publishing office 
  • Order and maintain office supplies and equipment 
  • Familiar with UPS or FedEx shipping protocols 
  • Ensure filing systems are maintained and up to date 
  • Managed company relocation 
  • Liaise with outside vendors 
  • Performed other related duties as required, or needed.
Editor in Chief / Managing Editor, 09/2004 to 01/2012
Vicon Publishing IncCity, STATE,
  • Establish the publication's mission and voice 
  • Learn/understand the publication's focus for its particular industry 
  • Familiarity with subscribers' work environments and how the publication addresses their interests 
  • Familiarity with advertisers and industry vendors' products and services 
  • Awareness of and responsibility to maintain editorial policies
  • Generate ideas for content and recruit/edit/proofread articles
  • Work with columnists and outside authors 
  • Responsible for the content of the magazine, newsletter, and website 
  • Maintain consistent content style 
  • Awareness of the status of all editorial pieces (print and electronic material) 
  • Manage the flow of materials through production process
  • Oversee production, ad traffic, and editorial deadlines and processes 
  • Manage long- and short-term editorial and production schedule
  • Stay aware of and keep others in tune with the editorial and production schedule 
  • Generate ideas and pursue new projects, webinar topics, and other ancillary products 
  • Attend trade shows and events 
  • Work on, and participate in, activities and projects relevant to the editorial department
Office Manager, 09/2003 to 09/2004
Vicon Publishing IncCity, STATE,
  • Managed office supplies, vendors, organization and upkeep 
  • Familiar with UPS or FedEx shipping protocols  
  • Signature Authority for outside vendors invoices, forwarded said invoices to the corporate accounting department
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Directed guests and routed deliveries and courier services
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Opened and properly distributed incoming mail
  • Distributed employee notices from corporate around the office
  • Maintained a clean office area
Temporary Assistant Human Factors Group (work from home assignment), 08/2002 to 09/2003
Jump2GroupCity, STATE,
  • Transcribed taped printer service calls for human factors studies, to correct any bugs with the printers in the field
  • Compiled data analysis and updating of spreadsheets to help represent data collected for various human factor studies
Various Executive Administrative Assistant, 1997 to 08/2002
Digital/Compaq/Hewlett PackardCity, STATE,
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
  • Coordinated domestic travel arrangements, including booking airfare, hotel and transportation
  • Directed guests and routed deliveries and courier services
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Opened and properly distributed incoming mail
  • Assisted with event planning, including associated travel and logistical arrangements
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO
  • Coordinated board and committee meetings, including schedules and information preparation and distribution
  • Served as corporate liaison between the finance, IT and marketing departments
  • Worked with recruiters to select participants for human factors studies
  • Screened all applicants for human factors studies and directed them to the correct study location
Education
High School Diploma: , Expected in
North Middlesex Regional High School - Townsend, MA
GPA:
Skills
Ability to always keep the "big picture" in focus during budget planning, conference planning, customer service, client support, and editorial content. Proficient at editing, filing, maintaining policies, processes, and protocols.

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Resume Overview

School Attended

  • North Middlesex Regional High School

Job Titles Held:

  • Conference Coordinator/Office Manager
  • Editor in Chief / Managing Editor
  • Office Manager
  • Temporary Assistant Human Factors Group (work from home assignment)
  • Various Executive Administrative Assistant

Degrees

  • High School Diploma

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