Concierge Pharmacy Technician Resume Example Amerisource Bergen

CONCIERGE PHARMACY TECHNICIAN

Skills

Medical billing
Team collaboration
Organizational abilities
Creative problem solving
Exceptional Customer Service
Professional demeanor
Typing 70+ words per minute

Medical terminology
Records management
Relationship building and management
Multi-tasking strength
MS Office Suite
Time management
Verbal and written communication

Professional Summary

Systematic healthcare professional knowledgeable about working with facilities, patients and insurance companies. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills. Thorough and steadfast worker with administrative skills and solid background in medical field. Dedicated to patient care and maintaining relationships with healthcare professionals. Adept at answering phone calls and emails while remaining efficient. Committed to accurate recordkeeping and appointment confirmations.

Accomplishments

Tower Card 2018

Tower Card 2020

Work History

Concierge Pharmacy Technician, 12/2017 to Current
Amerisource Bergen - Reading, PA

Explain Meds to Beds program to all patients of rehabilitation hospital to gain interest and participation in program
Communicate with physicians and nurse case managers to provide patients with correct medications before being discharged from rehabilitation hospital
Answer inquiries from patients, healthcare professionals and physicians regarding medications received.
Set up and modify patient profiles in EPIC and RX30 to include current information such as medications and insurance details.
Consult with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicate with prescribers to verify medication dosages, refill authorizations and patient information.
Communicate medication instructions to patients or caregivers.
Coordinate with insurance representatives to process claims and calculate correct co-pay information for patients.
Developed increase of patients utilizing medication delivery service.
Created fact sheet for nurse case managers and diabetic educators containing pharmacy and insurance information that was commonly requested.

Medication Reconciliation Technician, 03/2017 to 12/2017
Tower Health/Reading Hospital - Reading, PA

Liaised with primary physicians, drug rehabilitation facilities, nursing or personal care facilities, family members, and other pharmacies to verify patients' current medications.
Modified patient prior-to-admission medication list in EPIC to most current information.
Coordinated with physicians for speedy resolution of medication discrepancies.
Helped pharmacist clear problematic issues with medication lists.
Communicated with patients to collect information about current medications and drug allergies prior to admission to hospital.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Pharmacy Technician, 04/2013 to 07/2016
Giant Pharmacy - Temple, PA

Set up and modified patient profiles in Zadall and Enterprise to include current information such as medications and insurance details.
Processed over 125 prescriptions per day in pharmacy staffed with only 1 technician and pharmacist achieving decreased customer wait times and maintaining excellent customer satisfaction.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Substitute Teacher, K-12, 08/2008 to 06/2010
Oley Valley School District - Oley, PA

Took over any class type, managing all classroom assignments, student needs and recordkeeping.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.
Administered and graded tests and quizzes and reported performance to primary teacher.
Supervised lunchroom and recess activities.
Worked with principal's office on disciplinary and safety issues.
Repeatedly requested as substitute teacher for classrooms by teachers based on excellent past referrals and trusted performance.
Took notes and prepared reports on school day activities to provide to primary teacher.
Provided instruction for 30+ students in all subject areas.

Education

Bachelor of Science: : Art Education, 05/2008Kutztown University - Kutztown, Pa

Associate of Arts: : Communication DesignNorthampton Community College - Bethlehem, PA

Specialized Diploma: : Website DesignNorthampton Community College - Bethlehem, PA

Resume Overview

Companies Worked For:

Amerisource Bergen
Tower Health/Reading Hospital
Giant Pharmacy
Oley Valley School District

School Attended

Kutztown University
Northampton Community College

Job Titles Held:

Concierge Pharmacy Technician
Medication Reconciliation Technician
Pharmacy Technician
Substitute Teacher, K-12

Degrees

Bachelor of Science : : Art Education , 05/2008
Associate of Arts : : Communication Design
Specialized Diploma : : Website Design

Concierge Pharmacy Technician Resume Example

Resume Score: 80%

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