Concessions Associate Resume Example
Love this resume?Build Your Own Now
CONCESSIONS ASSOCIATE
Summary
Ambitious engineering student seeking internship in the business/banking industry to gain knowledge and hands-on experience. Skilled in applying math and good with problem-solving. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
|
|
Experience
Concessions Associate|Alcatraz Cruises - Grand Rapids , MI|06/2019 - 08/2019
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Created food displays according to established standards, replacing dated products with fresh.
- Restocked products as necessary.
- Assisted customers, including answering questions and preparing orders.
- Counted cash drawer at end of shift and prepared bank deposits.
- Maintained dining and food service areas in clean, safe and sanitary manner.
- Executed all daily tasks and assisted other team members when needed.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
- Answered guest questions, delivering most accurate and updated information available.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in the set up of banquets and worked them.
Customer Service Associate|City Of Sand Springs - Sand Springs , OK|01/2018 - 06/2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Prepared, completed and processed customer account forms and database changes.
- Maintained revenue streams by exhausting every option before offering refunds.
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Kept track of inventory and restocked products as necessary.
- Analyzed potential product being brought in and determined if products met criteria in order to be sold.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Self-Checkout Attendant|Giant Eagle - Painesville , OH|06/2016 - 01/2018
- Processed returned items in accordance with store policy.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Monitored product availability in store, on shelves and in orders to accurately answer customer questions.
- Worked closely with front-end staff to assist customers.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Helped customers find specific products, answering questions and offering advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Answered phone calls to assist customers with questions and orders.
- Stayed up to date on current item discounts to support promotions.
Education and Training
Clarkson University||City|Expected in 05/2022Bachelor of Science: Chemical Engineering And Physics
- Double Major in Chemical Engineering and Physics
- Dean's List Honoree Fall 2018
- Dean's List Honoree Spring 2019
- Cumulative GPA: 3.327
Activities and Honors
- Four year honor student in high school
- Four year student-athlete playing field hockey
- Member of donate life club in high school- volunteered and gave back to the community
- Member of the Lock-In Committee in high school- organized event that raises money for cancer annually every spring
- Member of the National Honor Society junior and senior year of high school- membership based on scholarship, service, leadership, character, and citizenship
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
Resume Overview
School Attended
- Clarkson University
Job Titles Held:
- Concessions Associate
- Customer Service Associate
- Self-Checkout Attendant
Degrees
- Bachelor of Science : Chemical Engineering And Physics
Similar Resumes
