A career position in which I can give excellent job performance, and utilize interpersonal skills that can contribute to the growth and success of your company.
Greeting all customers and managing the cash register accurately. Utilized interpersonal skills by escorting customers to their movie theater. Answered their questions and assisted the customers with their food and beverages. Customer service oriented. Resolved customer issues. Made sure their movie experience was the best so they keep coming back. Customer satisfaction was my priority.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Resolved guest complaints promptly and professionally. Guaranteed positive customer experiences and resolved all customer complaints. Served as one of the bilingual translator. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Communicated all merchandise needs or issues to appropriate supervisors. Up-sold additional menu items, beverages and desserts to increase restaurant profits.
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