Computer Technical Analyst Resume Example

Application Support Administrator / Technical Support Specialist / Desktop Support

Technologically Sophisticated IT Support & Training Specialist with hands-on experience in advance security skills. Implements security policies, identifies security threats, develops counter measures, implements firewall systems, and manages the deployment of security solutions in an Internet worked environment. Self-motivated professional with solid experience Supporting hundreds of users in multiple departments in corporate environments. Recognized for outstanding support services, process development, and project management. Resulting in being self driven, and able to manage multiple projects simultaneously and to move quickly among projects. Capable of leading or collaborating.

Areas of expertise include: 

Network architectures and networking components

Software and operating system development in corporate environments

• PC hardware installation/repair and disk imaging Call tracking, case management, and solution integration Active Directory (2008/2012) Help Desk & Hardware Support System Upgrades/Conversions Peer-to-Peer User Groups First-Level PC Support e-Business Solutions Security LAN/ WAN Architecture