Hey Guys let’s start of stating that all I know is work work
I love the simple fact that once you find a job you actually enjoy you will soon come too find out that this is what you keeps you Going in everyday life that we live in and if your not a working fellow than your just a statistic so with that being said “What I do for Work” will one day pay off sooner or later once you become up in age and eventually retire with the benefits that’s you were receiving for your job title
I’m a very fast pace intelligent associate and will work a lot better with a team
Improved reliability of supply chain software, systems, database and order processing.
Completed frequent checks on user logins, file permissions and other data issues.
Configured new employee work stations, including all hardware, software and peripheral devices.
Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
Supervised and trained [Number] computer operator trainees, both onsite and remotely via internet and intranet, ensuring full staffing with trained and knowledgeable employees.
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
Analyzed project requirements to find bugs and eliminate issues.
Updated server processes and improved speed and functionality.
Provided technical and operational support for entire organization.
Updated hardware, software and security protections with latest standards.
Reviewed, analyzed, and recommended software solutions for specific project needs.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Instructed new team members on correct procedures for all areas of operations.
Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Lent hands-on training services to maximize employee efficiency.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Collaborated with [Job title] trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Documented needs for performance improvement, safety and customer service to optimize operations.
Detailed hands-on requirements for performing preventive maintenance and repairs to [Type] and [Type] equipment.
Estimated potential worker issues to produce detailed resource documentation.
Stayed up to date on requirements of all team positions to optimize training.
Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Monitored training costs and prepared budget reports to justify expenditures.
Co-developed on-the-job training programs to reduce training time from [Number] to [Number] weeks.
Managed various training courses by developing curricula, instructions, documents and written tests.
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Designed and directed orientation and training programs to meet client needs.
Leveraged simulations, team exercises and group discussions to increase training program engagement.
Evaluated client processes, employee performance and training progress to determine additional training needs.
Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
Cross-trained on [Type] devices and continued training end users in new applications.
Reduced process lags and effectively trained team members on best practices and protocol.
Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Developed skill-specific training programs to promote employee development.
Administered course content, schedules and attendance utilizing learning management system (LMS).
Developed complete training programs and led training using expert learning techniques.
Reviewed training delivery methods to optimize training effectiveness and costs.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Education and Training
High School Diploma: , Expected in 05/2011 - Fredrick Douglass High School - Baltimore , MD GPA:
BBA: , Expected in - BCCC - Baltimore, MD GPA:
Master of Science: Physical Fitness Technician, Expected in 01/2020 - Baltimore City College - Baltimore, MD GPA:
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