computer numerical control operator resume example with 14+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Reliable ,Service focused with extensive track record in account management environments. Strong presenter, communicator and problem resolutionist able to work effectively and productively with diverse customers and individual needs.
Skills
Customer care.
POS system expertise.
Salesmanship
Organized
Strong communication skills.
Adaptive team player
Dependable and reliable
Experience
07/2017 to CurrentComputer Numerical Control OperatorFoot Locker Inc. | Bayamon, PR,
Manufacturing of Metal Credit Cards, custom ID cards and Pre lam Materials.
Controlling accountability.
Performed routine maintenance on machines, assessing after every usage in order to reduce the breakdown of parts.
Loaded and unloaded different parts with speed and accuracy.
Completed work on time and moved it to the proper staging area for disposition.
Set-up machines for various jobs up to ensure high-quality manufacturing and waste reduction.
Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.
Received and correctly processed both written and verbal instructions, prints and work orders.
Documented daily production data and submitted accurate, timely logs to keep management up to date on activities.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
07/2014 to 01/2016Store ManagerFirst Community Bank | Oceana, WV,
Manage and run the business efficiently.
Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
Stocking merchandises, handling shipments.
Dealing with in-house customers, dealers and corporate/commercial.
Scheduling employees for classes and training
Weekly scheduling.
Boosted sales effectively cultivating customer rapport and delivering superior customer service
Coached and mentored associates to achieve daily target.
Oversaw inventory management with cycle counts, audits and shrinkage control
Oversaw inventory management to minimize waste
Monitored supplier operations to verify quality, delivery schedule maintenance and conformance with contract specifications to maximize business efficiency and cost controls.
Supported management in exceeding customer service and quality standards.
05/2012 to 07/2014Branch ManagerWaste Industries | Fort Meade, FL,
Managed branch operations, including sales, customer service, finances, and record keeping.
Resolved customer complaints to maintain a high level of satisfaction.
Regularly reviewed store operations to identify cost control initiatives.
Interviewed, hired, and developed a team.
Optimized profitability by developing a pipeline of over prospects utilizing multiple research, referral, and sales strategies.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Generated new accounts by implementing effective networking and content marketing strategies.
Supported sales team by delivering current territory sales data and costing information.
Prepared monthly commissions payroll reports.
Ensured client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Optimized sales volume by managing accounts and building rapport.
Took daily inbound calls and key-entered orders, faxes, backorder's and credit memos for assigned accounts and clients.
07/2006 to 05/2012Lead Customer Service RepresentativeSears Roebuck And Co..-Automotive | City, STATE,
Monitored performance of sales team and implemented improved methods where needed.
Promoted product and service offerings in an effort to increase revenue.
Performed promotional sales calls to increase client base.
Provided quality customer service while cultivating client satisfaction and loyalty.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Communicated with supervisors on frequent basis to escalate customer concerns, store issues and inventory requirements.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Processed all sales transactions accurately and in a timely fashion.
Maximized profits by capitalizing on opportunities to upsell additional merchandise.
Logged all daily shipping and receiving orders.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Education and Training
Expected in 1997 to to Diploma in Hotel Mngmnt | Front Office Operation and Hotel AccountsInstitute of Hotel Management(FCI), India, GPA:
Expected in 1998 to to Diploma | Certification in Database and Information TechnologyCMC Ltd-Database Tech, India, GPA:
Expected in to to Bachelor of Arts | English,Economics,HistoryGovernment College , India., GPA:
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