Accomplished writer and foreign language enthusiast, pursuing a B.A. in Global Studies with an interest in linguistic cryptology.
Respond promptly and courteously to user needs. Every effort must be made to answer a question or resolve a problem.
Open and close the computer lab according to the listed guidelines.
Ensure that all lab users observe the computer lab policies.
Build a rapport with each of my residents through daily interactions.
Assist residents during crisis and contact the necessary emergency services as needed.
Actively work to develop a sense of unity and camaraderie that will allow residents to have fun together and to learn from each other.
Inform all residents of the University policies.
Meet as needed with the Director and Assistant Directors of Residential Life to discuss all matters pertaining to the quality of life of the residents.
Processed an average of 30 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Minor in Russian
Dean's List Academic Achievement Award
Middlebury Language Schools (June - August)
The Kathryn Wasserman Davis School of Russian
2 month Russian language intensive summer institute
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