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Computer and Sofware Tech Advisor Resume Example

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Amber Lynn
Patten
  • www.hillfielddenistry.com
  • uncdental.com
  • flashbacktv.com
Professional Summary

Dedicated and efficient full stack developer with 6+ years experience in application layers, presentation layers, and databases. Certified in both F/E and B/E technologies. Spearheaded successful transition from LAMP stack to MEAN which cut latency by 40% and increased effectiveness of database administrators by 20%. Seeking to further improve HTML5 and CSS3 skills as the future full stack developer at Atmospheric Solutions

Skills
  • Intervention strategies and techniques
  • Technical support and assistance
  • Therapeutic techniques understanding
  • Career and technical education
  • Curriculum development,
  • Strategic planning,
  • Department collaboration,
  • Committee oversight
  • Documentation
  • Regulatory compliance
  • Equipment maintenance
  • Verbal and written communication
  • Organizational abilities
  • Multitasking strength
  • Multimedia understanding
  • Knowledgeable about Understanding of the latest data storage, analysis, and visualization systems (Azure Tables, CosmosDB, Cosmos, Kusto, PowerBI) Instructional support.
  • Record keeping,
  • Testing administration and more!
  • Advanced computer proficiency (PC and Mac)
  • Business and technical analysis
  • Technical Standard Development
  • Cutting and trimming techniques
  • HIPAA and HITECH requirements
  • Sales tools and techniques
  • Up-selling and cross-selling techniques
  • Technologies integration and adaptation
  • Responded to requests for technical assistance via phone, ticket and in person.
  • Identified trends and escalated technical issues where necessary.
  • Tactical and technical guidance
  • Separation and purification techniques
  • Web technologies and services
  • Technical direction and product strategies
  • Testing and air balancing (T.A.B.) technician
  • Presentation and plating techniques
  • Calibration and diagnostic techniques
  • Calibration and diagnostic techniques
  • Consultancy and advisory
  • Technique and equipment usage expert
  • Advisory credit understanding
  • Consumer electronic technology understanding
  • Care and handling techniques
  • Technical documentation understanding
  • Sales initiatives and techniques
  • Security architecture and technologies
  • Night and day combat techniques
  • Computer-Aided Instructional Technologies
  • Voice and Data Technology
  • Technical requirements understanding
  • Engineering and technology
  • Technique and safety
  • Understanding of microbiology techniques
  • Understanding of laboratory techniques
  • Consultation and advisory
  • Maintaining standards
  • Vulnerability and risk assessment
  • Contracting policies and regulations
  • Teaching job search techniques
  • Troubleshooting technical issues
  • Refunds and exchanges
  • Budget and records management
  • Claims investigation and research
  • Medicare and Medicaid eligibility
Education
BYUCity04/2014Associate of Applied Science: Business Management And Software Engineering
Certifications
  • Project Management Professional (PMP)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Certified Associate in Project Management (CAPM)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
Work History
Company Name- Computer and Sofware Tech Advisor
City, State07/2015 - Current
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Monitored social media and online sources for industry trends.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Extensive Experience with managed-code development including C# and/or Java
  • Proficiency in RESTful web services technologies (for example JSON, WebAPI, ASP.Net and OData)
  • Proficiency in NoSQL data storage systems and patterns (for example Azure Tables, CosmosDB, Cassandra)
  • Proficiency in Microsoft Azure cloud technologies preferred
  • Partnership, communication, and coordination skills
  • Understanding of the latest data storage, analysis, and visualization systems (Azure Tables, CosmosDB, Cosmos, Kusto, PowerBI)
Company Name- Office Manager
City, State01/2015 - Current
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using various web interfaces and github.com, for personal code builds.
  • Aggregated and analyzed data related to administrative costs to prepare weekly budgets for corporate-level management.
  • Handled all incoming business and client requests for information.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Compared vendor prices and negotiated for optimal savings.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Arranged corporate and office conferences for company employees and guests.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Organized and managed program development from conception through successful execution.
  • Met challenging quotas for productivity and accuracy of work.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Received, screened and routed incoming calls.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness.
  • Developed standard operating procedures for all administrative employees.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Sourced vendors for special project needs and negotiated contracts.
  • Coordinated special projects and managed schedules.
  • Employed interpersonal communication when leading cross-divisional teams.
  • Designed marketing brochures and wrote website copy.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Maintained computer and physical filing systems.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Constructed new payment systems for online orders to optimize website shopping and boost sales.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Created reports and presentations.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
Company Name- Manager of Software Testing/Development & Engineer
City, State02/2017 - 08/2020
  • Monitored social media and online sources for industry trends.
  • Mailed Important information to customer locations Within 2 Days of requests.
  • Handled 120 calls per 1-2 hour periods, (depending on client,) to address inquiries and concerns.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time, or early.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved Scheduling and Accounting problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information sharing for Web Based meeting sand integrated team communication with self built website and application.
Accomplishments

    Detail-oriented computer engineer with 5+ years of expertise working with embedded systems, artificial intelligence, machine learning, and automation technologies. Increased multiply-accumulate performance on proprietary DSP algorithms by 5% through system and chip analysis revamp. Seeking to leverage first-hand experience with driverless car technology and integrated systems to become the lead computer engineer at Alset Automotive Technologies.

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.
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Resume Overview

School Attended

  • BYU

Job Titles Held:

  • Computer and Sofware Tech Advisor
  • Office Manager
  • Manager of Software Testing/Development & Engineer

Degrees

  • Associate of Applied Science : Business Management And Software Engineering