(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Motivated Quality Assurance Test Engineer with extensive computer science experience. Committed to creating reliable, functional and user-friendly programs and systems. Organized team member creates comprehensive testing plans to assess functionality and prevent bugs. Highly experienced, reliable, always ready to contribute toward the company’s goals.

  • Quality improvement strategy
  • Process control documentation
  • Quality assurance controls
  • Test case development
  • Framework development
  • Software system testing
  • Testing protocols
  • Staff mentoring
  • Test planning
  • Critical thinking
  • Supervision
  • Collaboration
  • Friendly, positive attitude
  • Project planning
  • Team management
Education and Training
El camino college Torrance, Ca Expected in 07/1996 Associates of Arts : Letters, Arts, and Science - GPA :
Ashford University , Expected in 11/2021 BA : Marketing Int’l Business - GPA :
Paramount Equity Mortgage - Compliance Coordinator
Phoenix, AZ, 09/2018 - 12/2019
  • Audited carrier’s key performance indicators and created a dashboard for analysis on carrier trends, with key metrics and suggested improvement opportunities.
  • Reviewed all carrier’s documentation to ensure compliance with ALC policy as set up in the company’s Oracle system database and updated carrier files.
  • This position required a great deal of organization and computer skills (Oracle, Outlook, Excel) in a fast pace environment while coordinating with multiple carriers.
  • Conducted a cost impact analysis of increases/decreases in fuel prices on carrier rates by providing real time analysis and recommending the most viable options and cost efficiency to increase ALC profit margin.
  • Built positive working relationships with other department managers through effective communication.
  • Created and managed training classes to educate new hires and existing employees about compliance concerns.
  • Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Collected, input and analyzed information to make effective evaluations of company operations.
Aersale Corporation - Quality Assurance Manager
Memphis, TN, 04/2014 - 06/2017
  • At high volume offices in Chicago & Los Angeles.
  • Helped branch offices with carrier related issues, helped carriers with technical aspect of using our load board to ensure compliance with ALC policies.
  • Quality Assurance – computer and Mobile device applications development, Created and implemented test plans and test procedures for all project and platforms: Experience working with Waterfall, Agile Scrum testing in frame environment for desktop and mobile ( IOS & Android) in QA/UAT/PROD desktop and mobile (both IOS and Android) in QA/UAT/Prod.
  • Planned and coordinated all testing objectives per client’s request, supervised and/or led the implantation from start of each product to completion for various travel industry partners.
  • Application development included multiple project development simultaneously for various clients.
  • Worked closely with project manager to coordinate with Web Development teams for production releases.
  • Identify, record, document and track bugs through the system’s dashboard.
  • Knowledge.
  • Responsible for gathering and documenting; reporting results outcome of test executions and all information needed to support ongoing testing; specs, copy decks, test scripts and reporting all risks, defects and needed changes and coverage (some knowledge of SQL).
  • Compared and analyzed system behavior vs.
  • Expected results of all device test runs.
  • Estimated, prioritized, planed, and coordinated testing activities.
  • Collaborated with both back-end and front-end developers to ensure proper testing process execution, as well as Design and Business Analysis teams to review all customers’ expectations.
  • Participated in and contributed to internal design reviews of testing materials.
  • Created, edited, and updated project manuals and technical documentation used by entire QA team.
  • Consulted with product owners and developers to fully understand intended features and functionality.
  • Assessed and tested builds to uncover bugs and assisted in finding resolutions.
  • Supervised and guided inspectors, technicians and other staff.
  • Appraised customers' requirements and worked to maintain high satisfaction.
  • Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
  • Drafted and developed rework procedures to optimize processes and workflow.
Montrose Travel - Marketing/Merchandise Coordinator
City, STATE, 04/2011 - 12/2013
  • Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives.
  • Planed and organized promotional presentations and all community fundraisers.
  • Tracked product line sales and costs by analyzing and entering sales, expense, and new business data.
  • Prepared marketing reports by collecting, analyzing, and summarizing sales data.
  • Tracked travel promotions for future forecasting and advertising budget.
  • Lead on all community events, calendar and planning for coordinated efforts with local Chamber of commerce office.
  • Communicated & collaborated with local merchants in big community festival events, including assured local media presence for print and television.
  • Supported sales staff by providing sales data, market trends, forecasts, account analysis, new product information; relaying customer services requests.
  • Researched competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintained research databases.
  • Planed meetings and trade shows by identifying, assembling, and coordinating requirements: establishing contacts, developing schedules and assignments as well as coordinating mailing lists.
  • Monitored budgets by comparing and analyzing results with plans and forecasts.
  • Updated job knowledge by participating in educational opportunities, including trade publications and other market indicating databases.

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School Attended

  • El camino college
  • Ashford University

Job Titles Held:

  • Compliance Coordinator
  • Quality Assurance Manager
  • Marketing/Merchandise Coordinator


  • Associates of Arts
  • BA

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