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Jessica Claire
, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
  • Enthusiastic Compliance Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Banking Operations and Compliance and training in Risk Management. Motivated to learn, grow and excel in Banking sector. MAJOR SKILLS
  • Business Continuity planning and management
  • Legal Compliance knowledge in Anti-Money Laundering (AML) and Know Your Customer (KYC).
  • Compliance risk evaluation, management, mitigation and training
  • Banking operations management including lending
  • Insurance risk management and sales
  • Skills
    • Banking
    • Budget
    • Hardware
    • Concept
    • Clients
    • Database
    • Documentation
    • Senior Management
    • Managing
    • Access
    • Money
    • Office
    • Policies
    • Processes
    • Procurement
    • Progress
    • Reporting
    • Research
    • Risk management
    • Safety
    • Servers
    • SQL
    • Strategic
    • Supervision
    • Training programs
    Work History
    02/2007 to 12/2019
    Compliance Consultant , ,
    • Hands in Africa Ltd - Nairobi, Kenya.
    • Verified adherence to internal operations and controls procedures and analyzed all audit results and resolved all compliance issues.
    • Prepared templates for internal and external reporting and maintenance of compliance database.
    • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
    • Publicized health and safety program requirements and mentored employees on critical nature of compliance.
    • Learned how to complete compliance review and training with minimal supervision, contributing to successful risk awareness and training of 3 valued clients.
    • Saved 25% of annual budget by implementing cost-saving initiatives that addressed long-standing compliance exceptions.
    02/2005 to 01/2007
    Compliance Manager Point B , , Kenya
    • Monitored compliance with processes, policies, procedures and standards in customer deposits and loan portfolio.
    • Enhanced regulatory, strategic and operational performance to keep in conformity with Central bank's regulatory and prudential guidelines.
    • Counseled and trained branch Managers and department heads regarding compliance risks and standards.
    • Used Bank Master and SQL to create suspicious transactions reports to keep senior management informed of operations and progress of compliance efforts in Anti money laundering.
    • Drove system improvement efforts from concept to completion while strategically managing costs savings initiatives targeting mainly frauds.
    • Oversaw and monitored violation tracking system for accuracy, which reduced fraud cases by more than 40%.
    • Prepared and delivered training programs to improve compliance at all levels from clerks to Senior Management and achieved nearly 95% attendance.
    • Oversaw and monitored violation tracking system for accuracy, which reduced failure to report incidences by more than 95.
    02/2003 to 01/2005
    Business Continuity Manager Ppd , , Kenya
    • Trained all Bank's staff in risk management policies and monitored compliance to business continuity planning to control Banks liability especially during disruptions.
    • Interacted with line and Branch Managers to create and communicate quarterly scorecards to measure business continuity planning awareness and effectiveness.
    • Administered key Banks programs, keeping risk low by proactively examining processes and related documentation and safe Data storage in line with Banks Business Continuity Plan.
    • Trained all Bank's staff in risk management policies and monitored compliance to business continuity objectives to control Banks liability especially during disruptions.
    • Mentored, trained and supported all 60 Branch managers and 35 heads of departments to create strong workplace culture amongst employees and ensure bank met compliance best practices.
    • Reviewed violations of computer security procedures and developed mitigation plans and in liaison with IT department implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
    • Drafted Bank's contingency plan for industrial disruption for inclusion in first formal Business continuity Plan for Bank.
    • Resolved IT problems, improved operations and provided exceptional staff support leading to procurement of mission critical servers and storage software programs and hardware's.
    • Revamped plans to enhance Bank's capability of maintaining and recovering critical business functions through periodic testing and mock exercises thereby enhancing business resilience following disruptions.
    • AWARDS Co-operative Bank's CEO's Award on outstanding performance in Suspense accounts reconciliation and data recovery following the Bombing of the Banks Head office Building.
    Education
    Expected in
    Executive certificate in Banking Operations and Management:
    Co-operative Bank Management Training Center - ,
    GPA:
    Expected in
    Associate degree: Banking Operations
    Kenya Polytechnic University of Kenya - ,
    GPA:
    Work History
    02/2007 to 12/2019
    Compliance Consultant
    ,
    • Hands in Africa Ltd - Nairobi, Kenya.
    • Verified adherence to internal operations and controls procedures and analyzed all audit results and resolved all compliance issues.
    • Prepared templates for internal and external reporting and maintenance of compliance database.
    • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
    • Publicized health and safety program requirements and mentored employees on critical nature of compliance.
    • Learned how to complete compliance review and training with minimal supervision, contributing to successful risk awareness and training of 3 valued clients.
    • Saved 25% of annual budget by implementing cost-saving initiatives that addressed long-standing compliance exceptions.
    02/2005 to 01/2007
    Compliance Manager
    Co-operative Bank of Kenya Ltd ,
    • Monitored compliance with processes, policies, procedures and standards in customer deposits and loan portfolio.
    • Enhanced regulatory, strategic and operational performance to keep in conformity with Central bank's regulatory and prudential guidelines.
    • Counseled and trained branch Managers and department heads regarding compliance risks and standards.
    • Used Bank Master and SQL to create suspicious transactions reports to keep senior management informed of operations and progress of compliance efforts in Anti money laundering.
    • Drove system improvement efforts from concept to completion while strategically managing costs savings initiatives targeting mainly frauds.
    • Oversaw and monitored violation tracking system for accuracy, which reduced fraud cases by more than 40%.
    • Prepared and delivered training programs to improve compliance at all levels from clerks to Senior Management and achieved nearly 95% attendance.
    • Oversaw and monitored violation tracking system for accuracy, which reduced failure to report incidences by more than 95.
    02/2003 to 01/2005
    Business Continuity Manager
    Co-operative Bank of Kenya Ltd ,
    • Trained all Bank's staff in risk management policies and monitored compliance to business continuity planning to control Banks liability especially during disruptions.
    • Interacted with line and Branch Managers to create and communicate quarterly scorecards to measure business continuity planning awareness and effectiveness.
    • Administered key Banks programs, keeping risk low by proactively examining processes and related documentation and safe Data storage in line with Banks Business Continuity Plan.
    • Trained all Bank's staff in risk management policies and monitored compliance to business continuity objectives to control Banks liability especially during disruptions.
    • Mentored, trained and supported all 60 Branch managers and 35 heads of departments to create strong workplace culture amongst employees and ensure bank met compliance best practices.
    • Reviewed violations of computer security procedures and developed mitigation plans and in liaison with IT department implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
    • Drafted Bank's contingency plan for industrial disruption for inclusion in first formal Business continuity Plan for Bank.
    • Resolved IT problems, improved operations and provided exceptional staff support leading to procurement of mission critical servers and storage software programs and hardware's.
    • Revamped plans to enhance Bank's capability of maintaining and recovering critical business functions through periodic testing and mock exercises thereby enhancing business resilience following disruptions.
    • AWARDS Co-operative Bank's CEO's Award on outstanding performance in Suspense accounts reconciliation and data recovery following the Bombing of the Banks Head office Building.
    Skills
  • Banking, budget, hardware, concept, clients, database, documentation, Senior Management, managing, access, money, office, policies, processes, procurement, progress, reporting, research, risk management, safety, servers, SQL, strategic, supervision, training programs
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    Resume Overview

    School Attended

    • Co-operative Bank Management Training Center
    • Kenya Polytechnic University of Kenya

    Job Titles Held:

    • Compliance Consultant
    • Compliance Manager
    • Business Continuity Manager

    Degrees

    • Executive certificate in Banking Operations and Management
    • Associate degree

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