community volunteer resume example with 9 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Talented diligent student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive computer knowledge and people skills.

  • Customer Service
  • Excel
  • Office
  • PowerPoint
  • Word
  • Verbal Communication
  • Written
  • Money handling abilities
  • Balance cash drawer
  • Shipping procedures understanding
  • Report preparation
  • Data collection and analysis
  • Budgeting
  • Strategic planning
  • Negotiation
  • Creative merchandising
  • Sales and marketing
  • Staff management
  • Stocking
  • Quick learner
  • Natural leader
  • Credit card transactions
  • Call center transactions
  • Shipment processing
  • Responcible
  • Advanced internet search abilities
  • Appointment scheduling
  • Call distribution
  • Telephone etiquette
  • Administrative tasks
  • Professional communication
  • Customer database management
  • Greeting customers
  • Message logging
  • Front desk operations
  • Search directories
  • Telephone reception
  • Cash handling and management
  • Motivated team player
  • Employee relations
  • Active listening skills
  • Positive and friendly
  • Skilled problem solver
  • Exceptional time management skills
  • Writing and messaging
  • Social media marketing
  • Event planning
  • Graphic design
  • Mass Mailings
  • Copying and scanning
San Bernardino Valley College San Bernardino, CA Expected in 05/2021 Associate of Science : Sociology - GPA :
  • Member of MEChA
  • Majored in Sociology
  • Majored in Psychology
  • Continuing education at Cal State University of San Bernardino
Summit High School Fontana, CA, Expected in 05/2011 High School Diploma : - GPA :
  • Graduated with 3.8 GPA
  • Member of Summit High School Marching Band
  • Member of Summit High School Color Guard
  • Member of Christian Club
Work History
Sca Health - Community Volunteer
Peridot, AZ, 05/2019 - Current
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
  • Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
  • Documented and analyzed performance of different programs in order to make proactive decisions about services.
  • Created and implemented community-based programs to improve education or fill specific needs.
  • Developed presentations for public events, community groups and school assemblies.
  • Wrote content for newsletters, social media pages and informational packets.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Educated families and community members about domestic violence, including its impact on children.
  • Referred families to shelters, legal resources and educational programs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and deepened partnerships with related organizations to enhance success by eliminating duplication.
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
Milio's Sandwiches - Lead Sales Advisor
Minneapolis, MN, 01/2016 - 01/2017
  • Schedule associates for last minute call offs, make schedule, lead shift of about twenty, purchase items for company use, balance company checkbook.
  • Trained approximately three new sales associates in a weeks time.
  • Achieved and exceeded sales goals for numerous consecutive months.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
  • Promoted brand awareness and utilized networking to increase brand development.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management as directed.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Recorded inventory sales into organization's weekly income report.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
Amazon Fulfillment Center - Ambassador
City, STATE, 01/2014 - 01/2016
  • Train up to six associates at one time, stock, receive, pick, pack, operate fork lift, operate electric pallet jack.
  • Led individual and group wellness seminars and educational programs on hazardous materials and safety topics.
  • Monitored, tracked and reported on individual progress with wellness plans.
  • Met or exceeded monthly revenue and training goals.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Completed precise measurements using special tools.
  • Created and deployed best practices to improve efficiency and reduce defects.
Bakers Burgers - Store Opener
City, STATE, 01/2010 - 01/2014
  • Open the store, cook, clean, stock, cash handle, balance cash drawer, operate drive through.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees in specific job requirements.
  • Recorded inventory sales into organization's weekly income report.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed weekly sales circulars and monitored price changes.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

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Resume Overview

School Attended

  • San Bernardino Valley College
  • Summit High School

Job Titles Held:

  • Community Volunteer
  • Lead Sales Advisor
  • Ambassador
  • Store Opener


  • Associate of Science
  • High School Diploma

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