LiveCareer-Resume

community volunteer resume example with 9 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Talented diligent student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive computer knowledge and people skills.

Skills
  • Customer Service
  • Excel
  • Office
  • PowerPoint
  • Word
  • Verbal Communication
  • Written
  • Money handling abilities
  • Balance cash drawer
  • Shipping procedures understanding
  • Report preparation
  • Data collection and analysis
  • Budgeting
  • Strategic planning
  • Negotiation
  • Creative merchandising
  • Sales and marketing
  • Staff management
  • Stocking
  • Quick learner
  • Natural leader
  • Credit card transactions
  • Call center transactions
  • Shipment processing
  • Responcible
  • Advanced internet search abilities
  • Appointment scheduling
  • Call distribution
  • Telephone etiquette
  • Administrative tasks
  • Professional communication
  • Customer database management
  • Greeting customers
  • Message logging
  • Front desk operations
  • Search directories
  • Telephone reception
  • Cash handling and management
  • Motivated team player
  • Employee relations
  • Active listening skills
  • Positive and friendly
  • Skilled problem solver
  • Exceptional time management skills
  • Writing and messaging
  • Social media marketing
  • Event planning
  • Graphic design
  • Mass Mailings
  • Copying and scanning
Education
San Bernardino Valley College San Bernardino, CA Expected in 05/2021 Associate of Science : Sociology - GPA :
  • Member of MEChA
  • Majored in Sociology
  • Majored in Psychology
  • Continuing education at Cal State University of San Bernardino
Summit High School Fontana, CA, Expected in 05/2011 High School Diploma : - GPA :
  • Graduated with 3.8 GPA
  • Member of Summit High School Marching Band
  • Member of Summit High School Color Guard
  • Member of Christian Club
Work History
Sca Health - Community Volunteer
Peridot, AZ, 05/2019 - Current
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
  • Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
  • Documented and analyzed performance of different programs in order to make proactive decisions about services.
  • Created and implemented community-based programs to improve education or fill specific needs.
  • Developed presentations for public events, community groups and school assemblies.
  • Wrote content for newsletters, social media pages and informational packets.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Educated families and community members about domestic violence, including its impact on children.
  • Referred families to shelters, legal resources and educational programs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and deepened partnerships with related organizations to enhance success by eliminating duplication.
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
Milio's Sandwiches - Lead Sales Advisor
Minneapolis, MN, 01/2016 - 01/2017
  • Schedule associates for last minute call offs, make schedule, lead shift of about twenty, purchase items for company use, balance company checkbook.
  • Trained approximately three new sales associates in a weeks time.
  • Achieved and exceeded sales goals for numerous consecutive months.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
  • Promoted brand awareness and utilized networking to increase brand development.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management as directed.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Recorded inventory sales into organization's weekly income report.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
Amazon Fulfillment Center - Ambassador
City, STATE, 01/2014 - 01/2016
  • Train up to six associates at one time, stock, receive, pick, pack, operate fork lift, operate electric pallet jack.
  • Led individual and group wellness seminars and educational programs on hazardous materials and safety topics.
  • Monitored, tracked and reported on individual progress with wellness plans.
  • Met or exceeded monthly revenue and training goals.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Completed precise measurements using special tools.
  • Created and deployed best practices to improve efficiency and reduce defects.
Bakers Burgers - Store Opener
City, STATE, 01/2010 - 01/2014
  • Open the store, cook, clean, stock, cash handle, balance cash drawer, operate drive through.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees in specific job requirements.
  • Recorded inventory sales into organization's weekly income report.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed weekly sales circulars and monitored price changes.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

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Resume Overview

School Attended

  • San Bernardino Valley College
  • Summit High School

Job Titles Held:

  • Community Volunteer
  • Lead Sales Advisor
  • Ambassador
  • Store Opener

Degrees

  • Associate of Science
  • High School Diploma

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