Highly effective law enforcement professional with exemplary skills in preservation and handling of evidence. Responsive and enthusiastic with service-minded demeanor. Demonstrated expertise in communicating and problem solving. Scrupulous evidence technician with 5 years of experience. Skilled at handling high-priority evidence and keeping detailed inventory records. Knowledgeable about our agencies organization procedures and California's evidence handling laws. Considered patient, professional and confident in all types of situations and when interacting with all personalities. Hardworking and reliable with strong ability in completing tasks at hand. Offering problem solving, team building and confidence in every task. Highly organized, proactive and punctual with team-oriented mentality.
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- Monitored evidence inventories and double-checked accuracy and security of handling procedures to support effective investigations and eventual prosecution.
- Checked crime scene records, including films, evidence bags and boxes, to verify evidence and file items in appropriate locations and in accordance with established procedures.
- Communicated with supervisors about necessary filing, transcribing or documentation requirements for different pieces of evidence.
- Briefed employees on how to process specific types of evidence, protect chain of custody and support case requirements.
- Tested surfaces to identify and collect fingerprints and other trace evidence using casting and dusting kits.
- Submitted pieces of evidence supervisors and prosecutors for evaluation and use in legal proceedings.
- Investigated reports of animal abuse and issued citations and warnings.
- Responded to calls pertaining to animal control issues in the city and state of Auburn, California.
- Used investigative sources to gather information related to animal-related complaints and issues.
- Answered public inquiries, regarding animal control operations.
- Interviewed witnesses to investigate reports of animal attacks or cruelty.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Strictly adhered to confidentiality dictations to safeguard information.
- Retrieved, sorted, copied, and filed all documents and paperwork.
- Created or updated records with new files or information.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to presentation to qualifying agencies.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Used radio, telephone and computer system to update first responders with new information.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Assisted departments with special requests such as BOLOs.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Handled all delegated tasks, including phone, radio, outside agencies, and data entry.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Post dispatcher certification training - 1999
- Public records act training - 2010
- Basic crime scene investigation training - 2016
- Animal control training - 2017
- Fingerprint identification basic training - 2018
- CAPE property and evidence seminar - 2018
- CSDIAI Western states conference - 2018
- Crime scene & forensic photo training - 2018
- CSDIAI annual training seminar - 2019
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Resume Overview
School Attended
- La Sierra High School
- American River College
- Sierra College
Job Titles Held:
- Community Service Officer
- Records Clerk
- 911 Emergency Dispatcher
Degrees
- High School Diploma
- Some College (No Degree)
- Some College (No Degree)
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