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community service officer resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • I am a person who is able to accomplish set goals on time, result oriented person hence always striving to achieve the best results. I am a team player and a good Leader thus able to integrate well with other people. I honor integrity and trust With work colleagues. Future Career Objectives
  • I seek relevant and challenging position in an enabling environment whereby my qualifications, abilities and experience can be fully developed and utilized.
  • I inspire to acquire more knowledge, experience and skills to keep up with the ever- Increasing efficiency in Management and humanitarian institutions.
Experience
Community Service Officer, 01/1 to 01/1
City Of Minneapolis, Mn, ,
  • Responsibilities
  • Report cases to UNHCR for further consideration.
  • Work in collaboration with all the unit in the camp pertaining to peace issues.
  • Chair meetings with the group leaders and community members
  • Solve cases in the community.
  • Identify vulnerable for all the unit in the camp. Achievements
  • I was successfully engaged in the registration of refugees names who don't have card $ Managing 20,000 people in my community Responsibilities
  • Supervise/ monitor and support the assistant and the trainer of his team.
  • Assist the Community Service officer in supervising and monitoring the project activities.
  • Assist the Technical Advisor in MRE and the Community Service officer in leading activities such as carrying out baseline survey in the field.
  • Assist the TA in MRE and the CSO in building network.
  • Assist the TA and CSO in developing MRE capacity and tools at camp level.
  • Work closely with the TA, CSO and Assistant in the dispatch of necessary materials.
  • Support the CSO in identifying suitable training venues.
  • Carrying out training with his team.
  • Support the CSO in data collection process and other forms designed for monitoring activities.
  • Support the CSO in acting as a link to the community.
  • Participate actively in community mobilization.
  • Organize community awareness campaigns /sessions as assigned by the TA in MRE and the CSO.
  • Report any information from the field that may lead to taking precautionary measures in maintaining harmony with the community.
  • Maintain a positive image of the organization at all times in all circumstance Achievement
  • I maintained the smooth running of the Organization affairs by enabling the 12 staff under my management to insure that they carry their duties as required. Responsibilities
  • Supervise and monitor activities of other incentive workers (Supervisors, Assistants, Trainers and House-to-House Educators).
  • Work closely with the Supervisors and their Assistant in dispatching the necessary trainings and House-to-House Education's materials.
  • Assist the Project Manager (PM) and the Technical Advisor (TA) in elaborating the curriculum and manuals for the trainings.
  • Assist the PM and the TA in leading activities such as carrying out baseline survey/impact assessment in the field.
  • Assist the PM and the TA in building sustainable networks within the communities.
  • Assist the PM and the TA in developing MRE capacities and tools at camp level.
  • With the support of the PM and the TA, play a leading role in data collection and filling in pre-designed activity monitoring forms.
  • With the support of the PM and the TA, organize suitable training venues and participate to the recruitment process.
  • Assist the management in preparing the monthly and quarterly reports.
  • Mobilize and sensitize the communities towards the MRE project.
  • Organize community meetings as per need.
  • Mobilize the communities for awareness campaigns/sessions as per planned activities.
  • Act as a link between the management and the communities
  • Report any information from the field that may lead to precautionary measures for the smooth running of the project.
  • Maintain a positive image of the organization at all times in all circumstances. Achievement
  • I maintained the smooth running of the Organization affairs by enabling the 60 staff under my management to carry out their role and responsibilities as required.
Gender Counter Part manager, 01/1 to 01/1
Pacific Medical Centers, ,
  • Responsibilities
  • Mobilize participants for peace workshop
  • Identify vulnerable for the case worker
  • Participate in the planning and development of weekly activities schedules including planning for the community peace education workshop.
  • Working in liaison with community leaders and social worker to mobilize and register workshop participants.
  • Coordinate and plan for peace education workshop venues.
  • Conduct peace education awareness workshop, structured community workshop and follow-up workshop.
  • Organize and conduct community peace education graduations.
  • Compile and submit timely, weekly workshop and education reports.
  • Collaborate with the community leaders in promoting community based solution to the problem through existing community structured.
  • Attend all development session and peer training.
  • Take a great role in advocacy and community mobilization in upholding individual human rights for all.
  • Work in liaison with other units in the community services department in any peace building activities.
  • Work in close collaboration with the supervisor in the daily duties and other issues pertaining to your work.
  • Any other duties assigned by the supervisor/counterpart/assistant officer/peace building and reception center officer.
  • Conduct yourself in a manner that is not likely to put the unit and the organization in disrespect. Achievements
  • I have been able to Facilitates and Conduct Peace Workshop in Kakuma Camp. Supervise a total of 50 incentives staff in Gender equity and Human Right and IGA in the world camp.
  • Work closely with the Supervisors and verify the assessment for the vulnerable cases brought for the issuing of INFs.
  • Build up a partnership with counterparts and from other agencies and unit.
  • Assist the gender unit in pointing a person at community level in representing gender at the camp level.
  • Organize and facilitate training on SGBV to community members.
  • Coordinate all the units planned activities at the camp.
  • Look into cases on SGBV and organize for an arbitration, referral and durable solution.
  • Monitor all unit activities for sharing, best practices, challengers and the gabs.
  • Organize and facilitate 16 days of Gender activism to all communities in the camp.
  • Prepare weekly projection, weekly report and the monthly report for sharing.
  • Maintain a positive image of the organization at all times in all circumstances. Achievement
  • I maintained the smooth running of the Organization affairs by enabling the 78 staff under my management to carry out their role and responsibilities as required.
Social worker, to
UNHCR/ GTZ Kapoeta, ,
  • Responsibilities.
  • In Charge of the way station, incase if the supervisor is away.
  • Assisting the returnees with special needs e.g. elderly, sick, pregnant mothers, lactating mothers with young babies and young children to the reception room.
  • Guiding the returnees to their seat by family.
  • Receiving the returnees at the boarder.
  • Assisting the returnees with special medical cases to the clinic or to the Hospital.
  • Assisting the returnees with immediate attention for the required services.
  • Guiding the returnees to their accommodation.
  • Verifying Voluntary repatriation form against manifest to confirm names, Age, family size and record place of final destination for preparation of manifest for final movement.
  • Documenting irregular cases or problems for discussion and feedback.
  • Identifying and registering vulnerable or cases with specific needs and documentation for future assistance in their community.
  • Counseling returnees with special needs and attend to problems.
  • Assisting returnees with special needs to collect their supplies and food.
  • Compiling weekly and monthly reports.
  • Taking entire administration at the way station incases if the Team Leader is away.
  • Ensuring that food is enough for the returnees.
  • Distributing sanitary kits for women from 13-49 years.
  • Creating HIV/AIDS awareness at the Way Station.
  • Boarding the returnees according to destination.
  • Accompanying the returnees to their places.
  • Any other duties as assigned by the Supervisor.
Education
Diploma: , Expected in 2011
Regis University - ,
GPA:
2010-2011 Regis University: Social Worker (Diploma ).
Certificate of Education: A.U.C.E, Expected in 2000
St Joseph liabi college Secondary School - ,
GPA:
1999 - 2000 St Joseph liabi college Secondary School Ugandan Advance Certificate of Education. (A.U.C.E)
Certificate of Education: U.C.E, Expected in 1998
Alere Secondary School - ,
GPA:
1995 - 1998 Alere Secondary School Ugandan Certificate of Education. (U.C.E)
: , Expected in 1994
keyo 1 Primary School - ,
GPA:
1988 - 1994 keyo 1 Primary School Primary leaving Examination. (P.L.E) Short Courses
Certificate: education, Expected in 2003-08-22
Don Bosco Institute of Computer - ,
GPA:
January-July 2004 Don Bosco Institute of Computer Certificate
Certificate: Gender and Human, Expected in 2004-03-19
- ,
GPA:
18th - 19th March 2004 Gender and Human rights Certificate.
Certificate: Civic Education, Expected in 2006
- ,
GPA:
27th-4thmarch 2006 Civic Education [TOT] Certificate.
Professional Affiliations
Employer: Lutheran World Federation (L.W.F)
Certifications
Ugandan Advance Certificate of Education. (A.U.C.E) Ugandan Certificate of Education. (U.C.E) January-July 2004 Don Bosco Institute of Computer Certificate August-December Upgrading computer Machakos Certificate 20th - Capacity building Certificate 19th March-6th April 2002 Participatory video project Certificate Jan -Aug 2002 Three phase facilitation skill Certificate 18th - Gender and Human rights Certificate Certificate Hygiene Promotion Certificate 5th - Trainer of Trainee [MRE] Certificate
Languages
English,Somali, Kiswahili
Skills
Training, Cases, Best Practices, Liaison, Collection, Data Collection, Dispatching, Project Manager, Recruitment, Dispatch, Three Phase, Team Player, Boarder, Documentation, Documenting, Hiv, Proposal Writing

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Resume Overview

School Attended

  • Regis University
  • St Joseph liabi college Secondary School
  • Alere Secondary School
  • keyo 1 Primary School
  • Don Bosco Institute of Computer

Job Titles Held:

  • Community Service Officer
  • Gender Counter Part manager
  • Social worker

Degrees

  • Diploma
  • Certificate of Education
  • Certificate of Education
  • Certificate
  • Certificate
  • Certificate

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