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Community Outreach Coordinator Resume Example

Resume Score: 80%

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COMMUNITY OUTREACH COORDINATOR
Professional Summary

Enthusiastic Veteran Advocate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Medical terminology and Veterans healthcare procedures and training in Military Program management. Motivated to learn, grow and excel as a team player in the Veteran Affairs community .

Accomplishments

Iron Mike award recipient

Army Family Team Building Program Master trainer and Program manager

Army Family Action Plan Facilitator

Warrior 2 Soulmate Trainer and Instructor

Spouse of a T&P Disabled Veteran

Veterans Resource Advocate

Skills
  • Informational material development

  • Program oversight

  • Presentation skills

  • Onsite facility tours

  • Program development

  • Client needs assessments

  • Customer service

  • Written and verbal communication

  • Project Management

  • Self-motivated professional

  • Proficient in word

  • MS Office

  • Responsible

  • Leadership

  • Troubleshooting

Work History
Community Outreach Coordinator, 03/2017 to Current
Company Name – City, State
  • Created and implemented community-based programs to improve education or fill specific needs.
  • Surveyed local program participants on [Timeframe] basis to ascertain problematic areas requiring improvement.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Wrote content for newsletters, social media pages and informational packets.
  • Developed presentations for public events, community groups and school assemblies.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Referred families to shelters, legal resources and educational programs.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Director of Activities, 05/2013 to 08/2017
Company Name – City, State
  • Inspected equipment to maintain proper functioning during peak activity.
  • Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
  • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
  • Ordered materials, supplies or equipment for special projects.
  • Trained service staff on latest policies and procedures.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Exceeded goals through effective task prioritization and great work ethic.
Office Manager, 08/2010 to 03/2012
Company Name – City, State
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Coached new hires on company processes while managing 6 employees to achieve maximum production.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Developed standard operating procedures for all administrative employees.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for 6 department managers.
  • Arranged corporate and office conferences for company employees and guests.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Certified Medical Assistant/ Teacher , 01/2006 to 03/2009
Company Name – City, State
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Ambulated, turned and positioned patients.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Tested and recorded blood glucose levels.
Education
Associate of Arts: Certified Medical Assistant , 08/1997
Kentucky Department Of Medicaid - City
GED: 06/1987
Greenbrier High School - City
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Resume Overview

School Attended

  • Kentucky Department Of Medicaid
  • Greenbrier High School

Job Titles Held:

  • Community Outreach Coordinator
  • Director of Activities
  • Office Manager
  • Certified Medical Assistant/ Teacher

Degrees

  • Associate of Arts : Certified Medical Assistant , 08/1997
    GED : 06/1987

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