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Community Liaison Resume Example

Resume Score: 80%

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HEATHER
DEES
Professional Summary

Friendly and outgoing Community Director knowledgeable about Type resident behaviors, preferences and needs. Skilled organizer and problem-solver driven to increase resident satisfaction through proactive support.

Skills
  • Reasoning ability
  • Schedule Coordination
  • Public outreach
  • Quality of life understanding
  • Community Networking
  • Public speaking
  • Community Resources
  • Partnership development
  • Informational materials
  • Supervisory experience
  • Community-based resources
  • Healthy living plans
  • Chronic illness understanding
Education
Southeastern Louisiana UniversityCity, State12/2006Bachelor Of General Studies
  • Coursework in EDUCATION
  • 30+ Credit Hours
Certifications
  • Certified Resident ActivitiesDirector, Louisiana Nursing Home Association 2009
Work History
Company Name - Community Liaison
City, State11/2019 - 06/2020
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Developed long-lasting partnerships with stakeholders, including local leaders, management team and Job Title through active engagement, exemplary communication and Skill.
  • Distributed monthly community newsletters to convey important news and events to local families and leaders.
  • Developed presentations and media to promote community resources and Type program at seminars and other local events.
  • Educated community members regarding resources and Type program by using Skill and Skill.
  • Developed and implemented unique and engaging activities for residents.
  • Built relationships with residents, families and community.
  • Recruited members and coordinated meetings and schedules for Type team, improving volunteer involvement by Number%.
Company Name - Nanny
City, State05/2019 - 03/2020
  • Played games, worked on puzzles, and read books to young children.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Assisted children with homework assignments and special projects across different subjects.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Shopped for supplies, food and clothes for children and family members.
  • Met with parents about daily activities, positive developments and issues.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Promoted language development skills through reading and storytelling.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Organized different types of activities to enhance physical and intellectual development.
  • Created and implemented diverse educational strategies to boost development.
  • Met children at bus stop to walk home and assist with crossing street.
  • Identified warning signs of emotional and developmental problems in children.
Company Name - Social Servises Dessignee
City, State06/2016 - 04/2019
  • Educated potential participants on available services and processes to engage in program.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
  • Coordinated referrals and direct support for Type clients.
  • Helped social workers build, coordinate and lead programs supporting individuals with Type and Type concerns.
  • Spoke with Type and Type groups to expand community engagement and program outreach.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Company Name - Resident Activities Director
City, State02/2009 - 06/2016
  • Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Created and delivered recreational programs for small and large groups of residents.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Planned, implemented and evaluated activities for Business Name.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Transported and escorted program participants to and from activities and on field trips.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Performed clerical duties, including registering participants and answering specific event inquiries.
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Resume Overview

School Attended

  • Southeastern Louisiana University

Job Titles Held:

  • Community Liaison
  • Nanny
  • Social Servises Dessignee
  • Resident Activities Director

Degrees

  • Bachelor Of General Studies

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