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Community Liaison Resume Example

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COMMUNITY LIAISON
Summary

To secure a challenging position that can utilize my expertise and will offer me further career Development To impart the highest form of professionalism and work ethics with the aim of Helping the company achieves its goals and objectives.

Skills
  • ACROBAT (5 years)
  • ADOBE ACROBAT (5 years)
  • MS Office
  • Microsoft Excel
  • Customer Service

Outlook

  • Arabic Speaking
  • Tagalog
  • Event Marketing
  • Computer Literate, Microsoft Suite, Adobe Acrobat Reader
  • Administrative, Insurance
  • Administrative support, Japanese
  • Adobe Acrobat Reader, Director
  • ADOBE ACROBAT, Managing
  • ACROBAT, Marketing strategy
  • Arranging appointments, Marketing
  • Arabic, Meetings
  • Agency, Mental health
  • Benefits, Microsoft Excel
  • Billings, MS Office
  • Case manager, Microsoft Suite
  • Chinese, Outlook
  • Coaching, Works
  • Community health, Performance reviews
  • Community hospitals, Personnel
  • Computer Literate, Presentations
  • Conferences, Processes
  • Client, Progress
  • Clients, Speaking
  • Customer Service, Receptionist
  • Databases, Rehabilitation
  • Documentation, Reporting
  • English, RFI
  • Filling, Sales plan
  • Filing, Scheduling
  • Focus, Staffing
  • Government, Statistics
  • Hiring, Tagalog
  • Home Health, Typing
  • HR
Experience
Alliance Home Health Services, Inc | Sparks, NVCommunity Liaison03/2019 - 03/2020
  • Work with agency administrator in the field in developing relationships with accountable care organizations.
  • Communicating and Coordinating to agency Intake and Clinician.
  • Explains the Home Health program to patients, family members, and other referral sources in an accurate, complete, and thorough manner.
  • Assessing the potential patient from Hospital, SNF, ALF and Boarding Care home to Introduce the Home Health to the Patients and Family.
  • Provides accurate and timely documentation of all marketing activities back to the agency as requested.
  • Follows-up onreferrals for evaluation and/or admission to Home Health programs.
  • Organizes and provides education to the community, referral sources, and facilities.
  • Attending and participates in in-services, staff meetings, and case conferences.
  • Completes all documentation in an accurate, timely, and legible manner.
  • Obtains outstanding orders or documentation as requested by agency.
  • Identifies potential areas of growth and works with agency management to increase census.
  • Identifying, developing, and maintaining relationships with referral sources including, long term care facilities and rehabilitation centers, community organizations, elder care attorneys and physician practices and to the Hospitals case manager.
  • Participate in the development and implementation of processes in accordance with agency's evolving goals.
  • Travel to clinics and hospitals to explain healthcare services and technology to clients.
  • Give presentations on new and existing products and services.
Bayhealth Inc | Campbell, CAMarketing Community Relation01/2018 - 12/2018
  • Work closely with agency Director in creating and implementing a marketing strategy and sales plan to increase services awareness in the community and promote positive relationships to all New and Excising Accounts.
  • Work with agency administrator in the field in developing relationships with accountable care organizations.
  • Communicating and Coordinating to agency Intake and Clinician.
  • Explains the Home Health program to patients, family members, and other referral sources in an accurate, complete, and thorough manner.
  • Assessing the potential patient from Hospital, SNF, ALF and Boarding Carehome to Introduce the Home Health to the Patients and Family.
  • Provides accurate and timely documentation of all marketing activities back to the agency as requested.
  • Follows-up on referrals for evaluation and/or admission to Home Health programs.
  • Organizes and provides education to the community, referral sources, and facilities.
  • Attending and participates in in-services, staff meetings, and case conferences.
  • Completes all documentation in an accurate, timely, and legible manner.
  • Obtains outstanding orders or documentation as requested by agency.
  • Identifies potential areas of growth and works with agency management to increase census.
  • Identifying, developing, and maintaining relationships with referral sources including, long term care facilities and rehabilitation centers, community organizations, elder care attorneys and physician practices and to the Hospitals case manager.
  • Participate in the development and implementation of processes in accordance with agency's evolving goals.
  • Travel to clinics and hospitals to explain healthcare services and technology to clients.
  • Give presentations on new and existing products and services.
Bon Homie Group Assisted Living | San Jose, CAFacility Administrator01/2015 - 01/2018
  • Supervised non-clinical operation the program.
  • Handled hiring, coaching, training and disciplinary procedure.
  • Facilitated community health fairs and marketing events.
  • Develop and executed procedures for maintaining administrative relationship, communications, and integration with support services, community hospitals, socials and mental health services agencies, housing authority service agencies, housing authority and other community-based resources.
  • Maintained facility compliance with federal and state regulation.
  • Medication administrator and MAR documentation.
  • Coordinate with the doctors to maintain the update medication list.
  • Arranging meeting with the family and doctor if have a change condition of the residents.
  • Staffing and scheduling the staff weekly basis.
  • Preparation of Weekly Progress Report and Monthly Progress Report.
  • Maintain the proper log and filing for all documentation and correspondence.
  • Maintaining diaries and arranging appointments.
  • Managing databases.
  • Prioritizing workloads.
  • Implementing new procedures and administrative systems.
  • Liaising with relevant organizations and clients.
  • Acting as a receptionist and/or meeting and greeting clients.
  • Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
  • Focus to immediate task from the Management regarding billings and payment certificates.
Education and Training
STI College | | Manila , PhilippinesSome College (No Degree) in Business Administration And Management
Malabon National High SchoolTanza Elementary School | Manila High School Diploma03/2001
Certifications
RCFE Administrator Certificate April 2016 to Present Additional Information
Willing to relocate: Anywhere
Languages
English, Japanese, Chinese and Arabic
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
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Resume Overview

Companies Worked For:

  • Alliance Home Health Services, Inc
  • Bayhealth Inc
  • Bon Homie Group Assisted Living

School Attended

  • STI College
  • Malabon National High SchoolTanza Elementary School

Job Titles Held:

  • Community Liaison
  • Marketing Community Relation
  • Facility Administrator

Degrees

  • Some College (No Degree) in Business Administration And Management
    High School Diploma

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