Community Engagement Officer Resume Example Us Department Of Transportation

COMMUNITY ENGAGEMENT OFFICER

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Professional Summary

Skills

Work History

Community Engagement Officer02/2016 to Current
Us Department Of Transportation – San Francisco , CA

Activated and engaged customers
Analyzed business needs
Collaborated with sales manager on account planning and activation
Communicated new developments with cross functional team
Created and fostered relationships with key stakeholders
Created unique marketing plans based on business needs
Engaged store personnel and educated them on the features and benefits of the product to increase brand awareness
Interacted with clients to promote brand
Maintained confidentiality and remained open to ideas
Performed competitive research to enhance business plans
Promoted market growth and profitability by generating interest
Reported market activities and trends on a daily basis
Contacted corporate representatives, government officials or community leaders to increase awareness of organizational causes and raise funds.
Developed and promoted corporate brand, images and identity to media and public.
Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
Oversaw and enhanced public relations and fundraising programs across entire Colorado.
Determined target demographics and devised strategic marketing initiatives to reach target audiences.

Assistant Store Manager05/2019 to 02/2021
Monro Muffler Brake & Service – Newburgh , NY

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff of 3 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Reviewed sales and gross profit reports to determine options for increasing market growth.

Executive Assistant11/2012 to 05/2016
Bitwise – San Francisco , CA

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Promoted team productivity by keeping supplies organized and well-stocked.

Purchasing Coordinator06/1996 to 04/2010
Ashton Woods – Charleston , SC

Implemented policies to reduce cost and eliminate waste.
Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Adjusted procedures as needed to maximize department effectiveness.
Reviewed proposals, qualified vendors and recommended optimal suppliers.
Maintained complete documentation and records of all purchasing activities.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Verified delivery of correct materials amounts to production pallets at right time.
Monitored all purchase requisitions and handled adjustments with vendors.
Collaborated with internal and external customers and managed all pricing and availability of all products.
Performed monthly reconciliation of open purchasing orders.
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.

Education

Bachelor of Arts: English And German Language And Literature05/1996Pracarpathean National University- City

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