Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Award-winning Community Director offering more than 16 years of expertise. Outstanding public speaker with diverse leadership skills. Career record of expanding and cementing community relationships and raising employee moral. Responsible for the day-to-day operations in communities. Built strong teams with common goals and objectives. Duties include: participation and oversight of: budgeting, workplace safety, financial reporting and tracking, marketing, operations, and a property’s overall performance as a real estate asset.

  • Community of the Year 2020 - Kairoi
  • Operating Cost Tracking
  • Grounds and Facility Inspection
  • Performance Assessment
  • Financial Reporting
  • Sale and Rental Recordkeeping
  • Operations Management
  • Budget Preparation
  • Decision Making
  • Vacancy Marketing
  • Codes Compliance
Work History
Community Director, 08/2019 to Current
DevereuxMays Landing, NJ,
  • Inspected personally each building at least once each week. Maintained daily records of inspections, and provide follow-up supervision to ensure corrective action is taken as needed. Inspection areas include, but are not limited to, all buildings, grounds, and other common and public areas to ensure that employees are performing their assigned duties.
  • Inspected vacated apartments and decide the extent of turnover repairs/redecorating that will be required.
  • Inspected and approve vacant apartments that are ready for move-in. Monitor stock levels and project supplies and replacement items required for property operations and building maintenance in coordination with the service manager.
  • Ensured common areas (e.g. halls, stairways, community room, grounds, playgrounds, etc.) clean and in good repair. Repair unsafe items immediately, or mark so as to ensure no person is injured by the item.
  • Monitored work of contractors and report findings/concerns to the Regional Manager.
  • Continuously aware of safety practices and procedures; Conduct monthly Safety Meetings with all staff members.
  • Assure that lease or rental agreements are being properly completed and renewed.
  • Ensured the Company’s policy regarding Fair Housing is understood and followed by all employees and contractors and that necessary Fair Housing notices are posted as required by local, state and federal regulations.
  • Assisted with the eviction of tenants in compliance with court orders and directions from Attorneys and Regional Manager.
  • Assured that all offices are kept clean and neat.
  • Assured that equipment is kept in proper working condition and repairs are made as necessary. Replace equipment as necessary as coordinated and approved with the Regional Manager.
  • Assured that policy and procedure changes are communicated to the employees in a timely manner.
  • Assured that procedure manuals and instructional type memoranda are kept orderly and readily available to staff members.
  • Followed emergency procedures as outlined in Company manuals and policy guidelines. Notify the next level of management and proper authorities immediately of emergencies (e.g. fire).
  • Immediately reported claims concerning property or liability insurance as required by policy.
Community Director, 02/2018 to 02/2019
DevereuxNewton, NJ,
  • Developed and implemented unique and engaging activities for residents.
  • Oversaw facilities maintenance and repairs to improve resident quality of life.
  • Kept properties in compliance with local, state, and federal regulations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Analyzed operational information for impact on ROI, identified trends, and recommended appropriate adjustments.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Managed operations and leasing in the community of 304 executive apartment homes
Community Director, 12/2014 to 02/2018
DevereuxPalm Bay, FL,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Oversaw accounting, budgeting, and financial reporting.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Collaborated with Construction Management during interior renovations and construction.
Associate of Arts: Management And Leadership Essentials , Expected in 12/2020
The University of Texas At Austin - Austin, TX,
Associate of Arts: Certified Apartment Manager, Expected in 08/2016
San Antonio Apartment Association - San Antonio, TX,
Native or Bilingual

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School Attended

  • The University of Texas At Austin
  • San Antonio Apartment Association

Job Titles Held:

  • Community Director
  • Community Director
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  • Associate of Arts
  • Associate of Arts

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