SEARCH

Community Director Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
COMMUNITY DIRECTOR
Summary

Outgoing and hardworking Community Director professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing over 15 years of related experience combined with results-focused and quality-driven approach.

Skills
  • Resident Retention
  • Conflict Resolutions
  • Budget Preparation
  • Revenue projections
  • Variance Reports
  • Audit Compliance
  • Vendor Negotiation
  • Managing
  • Team building
  • Evaluation Preparation
  • Mentoring
  • Payroll
  • Coding
  • Quality
  • Exceptional Customer service
  • Billing
Experience
Community Director, Company Name, June 2012-CurrentCity, State
  • Managed all day-to-day operations involving tenants, subcontractors and property management.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Maintain occupancy of 97 - 100%, maintained delinquent rents of less than 0.5%.
  • Established and maintain resident account information using Yardi Voyager and Rent Cafe'; computed adjusted and monitor rent payments, prepared and made daily deposits.
  • Oversee company compliance and audit with passing scores each year with 95% or above.
  • Perform month end financial reports (e.g.
  • Monthly transaction summary, delinquent report, bank detail summary, revenue projection, variance reports and scheduled billing).
  • Created and executed fun and interesting resident and facility events.
  • Received and submitted standard and special fee payments.
  • Improved quality of life for residents by directing repairs and managing ongoing facility maintenance.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Maintained excellent customer relationships by adhering to Exceptional Customer Service.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Negotiated with outside contractors to obtain reasonable fees for property repairs and unit turns work.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Assistant Apartment Manager, Company Name, July 2011-November 2011City, State
  • Handle all telephone inquiries, setting appointments, showing and renting units, processing the move-ins, setting up leases, executing renewals and handling move-outs.
  • Active in conducting move-in and move-out inspections of units to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance.
  • Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and late fees.
  • Other duties include: Preparing purchase orders, coding and processing vendor invoices for payment, sending documentation to Corporate Office and following up on vendor payment inquiries.
  • Help maintain an efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods.
Business Manager, Company Name, July 2008-July 2010City, State
  • Managing complete operations for 206-unit apartment complex, meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility, showing vacant units and property amenities, preparing leases and conducting move-ins and move-outs, collecting rent from residents, verifying amount paid, depositing rent checks and sending verified information to the corporate office.
  • Followed up on any delinquent rent, prepared 3-day notices and initiated eviction procedures as necessary.
  • Maintained good tenant/owner relations by utilizing professional communication at all times.
  • Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation.
  • Worked cohesively with vendors in the purchase of maintenance supplies and equipment, and managed budget to accomplish goals.
Property Manager, Company Name, July 2000-July 2007City, State
  • Manage day to day operations of multiple properties and maintaining high occupancy in all properties by leasing and retaining residential retention.
  • Oversee the production of all reporting packages including short and long term cash flow projections, detailed variance analysis and various financial reports.
  • Directly involved in all tenant related issues, management of vendor services and other property performance issues.
Education and Training
Some College (No Degree)Business Administration And Management, , University Of Central. Oklahoma, CityState
Awards
  • Exceptional Financial Award
  • Lowest Delinquency Award
  • Lowest Occupancy Award
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University Of Central. Oklahoma

Job Titles Held:

  • Community Director
  • Assistant Apartment Manager
  • Business Manager
  • Property Manager

Degrees

  • Some College (No Degree)

Similar Resumes

View All
Community-Director-resume-sample

Community Director

Waxhaw, North Carolina